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“Short Break In Ghent”

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Novotel Gent Centrum
Ranked #9 of 37 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level 5 Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Short Break In Ghent”
Reviewed 4 June 2014

Stayed for 2 nights over the weekend the hotel is in a great position in terms of accessing all of the main tourist sites, the downside of the location is access if you are driving the hotel carpark is tiny.

The hotel has all of the services you would expect the breakfast is good with a selection of hot and cold food, the wifi was high speed and easy to connect to,

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SJBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 13 June 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Kind regards

Sven TOUNE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (89)
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English first
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2014 via mobile

Location was ideal for visiting the main sights in Ghent, literally a 2 minute walk from the graslei side of the river where the bars and restaurants are. Nice clean rooms with large beds, breakfast was nice though overpriced at €15 each to be honest

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 29 May 2014
Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

TOUNE Sven
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level 6 Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 May 2014 via mobile

Everything was taken care of, nice place, ideal central location, nice area to explore outside.
Needs a little work on the air con, could not get it to work properly very warm at night, but that aside everything was great.

Stayed May 2014, travelled on business
Helpful?
1 Thank Castorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 29 May 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincere regards

Sven TOUNE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2014

Very nice hotel, with helpful staff. Excellent location for visiting the city. The room is a nice size, modern, and clean. The bed was very comfortable, and the free internet worked very well. The only thing to be careful of is that if you travel by car and enter the hotel address in a GPS, you will end up in a pedestrian area and unable to access the hotel entrance. We had to hunt, and finally called the hotel for another address. Even that address can only be accessed from one direction. It would be helpful if the hotel would give this info to clients at the time of booking, or inform those traveling by car to call for further details. Other than that, it's an excellent choice of hotel and we would definitely stay there again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank k l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 29 May 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincerely yours

Sven TOUNE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambs.
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 May 2014

Really should be posting a 3 and half points for this review rather than 4. Spent 3 nights here on a wet weekend in Ghent and the hotel has so many good features.

+ Great location
Modern hotel with good facilities if you wish to use the sauna and pool in summer
Decent sized modern room (superior room). I was at the front of the hotel overlooking the church
Clean room, modern well equipped , clean bathroom and separate WC. Minibar/fridge useful for storing your milk.
Tea/coffee making facility (though paper cups is a bit of a cost cut too far).
Decent TV and channel selection
Decent quality free toiletries
Good staff, east check-in/check-out

BUT...

Probably the most uncomfortable bed I have ever had in a hotel anywhere. Far too firm. There was an option to upgrade to a suite on day 2 though the bed appeared the same and so the option of paying a premium for an extra room to not use was pointless.

Would I recommend this hotel? Yes indeed but be aware..if you want a good sleep then its fine if you are used to lying on a hard mattress.

Room Tip: Front of hotel on upper floors are a good option. Noise from outside is not a problem with windows c...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 29 May 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincere regards

Sven TOUNE
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 6 Contributor
157 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 6 May 2014

we had 2 nights here and found the hotel was really well placed to visit Gent with helpful and polite staff. The only thing to watch out for is that if you enter the hotel address in your sat nav it tries to take you through a pedestrian zone and you may meet a couple of policemen ( we did) that turn you round. If you are driving to this hotel put in the satnav hoogpoort 39. We have stayed in a couple of hotels in Gent and have found this the best. The bar is a great place to have a drink at the end of the night.And dont forget to book and visit the Amadeus Restaurant next door. Would recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lmlmlmjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review, 29 May 2014
Good morning,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincere regards

Sven TOUNE
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Gent Centrum

Property: Novotel Gent Centrum
Address: Hoogpoort 52, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ghent
#5 Family Hotel in Ghent
#7 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
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Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel

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