We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, accommodating staff despite initial trouble finding a clean room”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Novotel Gent Centrum
Ranked #8 of 37 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location, accommodating staff despite initial trouble finding a clean room”
Reviewed 1 January 2011

We "tried" 2 rooms before we found an empty. I'm not kidding! Apparently, some northern African tourists leave clothing and all in their rooms, leave, and expect not to pay. They them return wanting their items or so we understood. Crazy! After finding a clean room, we thoroughly enjoyed this quintessential European hotel. Bar nice, front desk clerks helpful, etc. We struggled with the light switches (apparently, they were actually the plug-ins...oops). We walked around Ghent to a local bar and the castle. Wonderful experience and location.

  • Stayed February 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eurotravfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,245 reviews from our community

Traveller rating
    376
    628
    183
    36
    22
See reviews for
382
424
60
222
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Jordan, Utah
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 December 2010

This hotel is nice, and located in the center of the action in the center of Ghent. If the construction ever finishes it would be much better. Rooms are typical europe small, and you must choose between having a bath or a shower. My room had a lovely view of an alley and the offices in a building across the alley. The pool was various shades of green, but since it was outside it wasn't much of a problem (in November).

For some reason the hotel just assumes you're going to eat at the hotel restaurant for breakfast, which is 18 Euro. Not a bad meal, but probably not worth 18 Euro. If you don't partake in the hotel's breakfast you must have the costs removed from your bill. The clerk wasn't sure how to do this and ended up charging me more...which I managed to get corrected before I left.

The bar is quite nice, and reasonably priced. The computers in the lobby were broken the entire time I was there. Definitely partake in the Sauna (both wet and dry) which was wonderful. Plus eat at the rib joint right outside the restaurant, Amadeus, as it was one of the best meals I had there.

I don't know if it's a Belgium thing or just this hotel, but the tv stations were limited and really bad. No CNN and most were in either Dutch or French...I expected that because, well, it is their country, but most international travelers can expect at least CNN. No radio or clock in the room...or wash cloths.

The food in the restaurant is good, however just 100M away there are a dozen restaurants available that are fantastic and cheaper.

Stayed November 2010, travelled on business
Helpful?
1 Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 1 December 2010

The Novotel has a fantastic location in the middle of the historic centre of Gent. The staff are helpful and all speak excellent English. Parking can be difficult and the hotel underground car park is small. We will be returning next November and will again stay in this well positioned hotel.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 November 2010

I stayed 2 nights after a long business trip so I was tired and ready for some downtime. I made an error in my reservation that the staff quickly resolved for me. The day and night staff were very helpful. Based on this stay, I am planning a family trip to the area and will stay at this hotel again.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Godalming
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2010

Excellently situated in the middle of Gent but very difficult to find by car and the map on their website is useless. Service was unobtrusive as you would expect in a Novotel. An enjoyable experience.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffery N C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
657 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 542 helpful votes
Reviewed 5 August 2010

As mentioned in some other reviews, this hotel is difficult to find with a car. My GPS suggested I approach the area from the South which was impossible due to street closures. I ended up coming from the North. You can park at the hotel but hard to get to, the last 100M of the street to the hotel looks like pedestrian only but it is for cars. As you turn the last corner you will see the Novotel sign and a P for parking. It is easier to park under the main square 3 blocks away and cheaper, only 10 Euros a night rather then 16 Euros at the Novotel.

The hotel is in a great location, right beside the churches and attractions. From our hotel room, we could see the Belfry Tower. Awesome to just walk out the door and a couple blocks to the Castle.

The rooms were typical Novotel, clean and spacious. As we needed 2 rooms for 4 children, we had adjoining rooms which was great. The breakfast buffet was great as usual with kids eating free.

I would stay here again when in Gent.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ghent hotels
0.4 mi away
Sandton Grand Hotel Reylof
0.2 mi away
Ghent Marriott Hotel
0.1 mi away
NH Gent Belfort
NH Gent Belfort
#6 of 37 in Ghent
4.0 of 5 bubbles 2,077 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Carlton
Hotel Carlton
#1 of 37 in Ghent
4.5 of 5 bubbles 555 reviews
0.1 mi away
Ibis Gent Centrum St-Baafs Kathedraal
0.2 mi away
Hotel Harmony
Hotel Harmony
#2 of 37 in Ghent
4.5 of 5 bubbles 921 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Gent Centrum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Gent Centrum

Property: Novotel Gent Centrum
Address: Hoogpoort 52, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ghent
#5 Family Hotel in Ghent
#7 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, ACCOR, Hotels.com, Ebookers, Priceline, Traveltool, S.L.U., Hotel.de and HotelQuickly so you can book your Novotel Gent Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing