I would recommend this hotel which is in a great location and has decent rooms. On the whole the staff were very good, apart from one of the receptionists who was one of the most unfriendly and rude people I have ever met. When I arrived I was met with one word answers or grunts which is not the kind of welcome you expect from this standard of hotel. However once the shift changed the remaining staff were excellent and very helpful, in particular the porter, the evening receptionist and the night porter.
My only other complaint was that rather than getting a double bed, I got two singles which were put together and which were not attached to the wall so they moved around which was annoying.
On the whole though this is an excellent hotel in a great location which I would recommend.
- Official Description (provided by the hotel):
- There is a hidden treasure tucked away in the heart of Ghent. Within this charming medieval city, standing in the shadow of the Town Hall, NH Gent Belfort waits for you to discover the wealth it has to offer. ... more less
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- Also Known As:
- Nh Hotels Ghent
- Nh Gent Belfort Ghent