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“Friendly staff, good room, good (expensive) food” 4 of 5 bubbles
Review of Europa Hotel

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Europa Hotel
Ranked #21 of 37 Hotels in Ghent
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Friendly staff, good room, good (expensive) food”
4 of 5 bubbles Reviewed 2 May 2012

I stayed here for a month during Summer 2010. This family-owned hotel has very friendly staff who had been around forever and who really cared about customers. They also had a piano, which was convenient. The breakfast was delicious. Dinner was good, but quite pricey. Downtown is about a 10 minute walk and there's lots of things to do there. Laundry place is across the bridge.
The rooms were clean, but sometimes the bathroom really smelled. I heard they did a renovation after we left so hope everything is improved now. Overall, I really enjoyed my stay and had a good experience.

  • Stayed June 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank milkievu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 reviews from our community

Traveller rating
    36
    98
    47
    12
    6
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
ghent
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

My sister and I are driving thru the low countries. We needed parking but wanted access to public transportation to visit cities. This hotel is a gem. Staff is very friendly and helpful. It's a family owned hotel with 3 generations working here to help. Ghent is a great place to visit and enables easy access to Brugge and Brussels - yay we didn't have to drive into those cities. Google map directions to hotel were less than stellar, but once here, we were delighted. Breakfast is good and fresh. Hotel is clean and modern having been newly renovated. Wi-fi only available on ground and 1st floor - we're on 2nd, so we're spending some time in the bar. Would highly recommend this hotel for anyone wishing to stay in Ghent or spend time nearby.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 18 April 2012 via mobile

Not my normal type of hotel, (a little pretentious and try hard) but as an experience, it was cool. Rooms- Real modern. Shower-turbo charged! Excellent secure parking for motorbikes. Excellent location next to river. Friendly enough staff, well, the young guy "Nik" from memory was top. Introduced me to some excellent new beers, as well as ordering me a pizza from the local take-out! Breakfast was big. Altough the young lad serving needs to learn a smile goes a long way in the service industry! Turn up late and discounts are negotiable. Big negative for me was no Wi-fi in the rooms....not a particularly clever move by whoever designed it. They offer you a cable, not much use for iPads and iPhones mind you!

Stayed April 2012
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liepaja, Latvia
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 November 2011

Walking distance from the station, newly refurbished, superb (very, very good) breakfast + all is family run. Walking distance also from the main attractions of Gent (just stay by the river). Very good restaurant to dine at. This is not a three but at least a four star service / package.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lanka_Latvia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 August 2011

The Europa hotel is located on the edge of Ghent Center, it is quiet and at the same time close to the Station, Shopping, restaurants and historic sites. We have stayed at this hotel with students for educational trips and for personal - family visits. The hotel has recently renewed its entire rooms, has air conditioning and a great restaurant. The proprietors are caring people, staff is professional and friendly and accommodations are of high quality.
After 16 years of experience we can recommend this hotel with enthusiasm!

Room Tip: Rooms are clean and completely new, air conditioning and up to date interior.
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GrietVanMiegroet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 10 May 2011

I stayed at this hotel last week for 4 days. When I arrved it was like a building site. The staff were not friendly and did not make me or my party of 8 feel welcome. When our stay came to an end we realised that we could not pay with a credit card, it must be the only hotel in the world that dosen't accept one. We had to go a look for an ATM which was miles away. The rate they advertise does not allow for the city tax which all other hotels in Gent do. There was also no lobby area where you could site and wait.

  • Stayed May 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Gniwor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europahotel_11, Front Office Manager at Europa Hotel, responded to this review, 21 July 2011
Our hotel is completely renovated and was closed for 6 months, we re-opened on the 5th of May 2011. As it is with almost every building or renovation project of this size there were indeed a few things that still needed work at the last moment. One of the problems we experienced at the time was a malfunctioning credit card terminal. We do however accept all major credit cards as well as Bancontact and Maestro. The nearest cash dispender is situated at 700 meter from the hotel.
The fact that our staff was not pleased with these guest might have something to do with te fact that suncream was smeered on several of the mirrors in the rooms and in the lift. Brand new furniture is not to be used as a resting place for feet in shoes. The peace and quiet of other hotel guests must be respected at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ghent hotels

San Sebastian
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 23 January 2008

The hotel is not in the centre, far away if you go walking but just 5 minutes by car.
It's a typical budget hotel, nothing special in it, although at not cheap price (85 €). Rooms: don't expect any luxury although it was very spacious.
Breakfast is good and the staff very helpful

  • Liked — breakfast
  • Disliked — For this price you expect mopre than this
  • Stayed January 2008, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Borja_donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Europa Hotel

Property: Europa Hotel
Address: Gordunakaai 59, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #21 of 37 Hotels in Ghent
Price Range (Based on Average Rates): £
Hotel Class:3 star — Europa Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
Trendy family-run hotel, quiet and yet centrally situated. Completely renovated, re-opened since the 5th of May 2011. At 800 m from St. Pieters’ Station (main station), 1,5 km from the city-centre. Public transport to the city centre at 400 m from the hotel. Easy access to the motorways E17 and E40. Close to Flanders Expo and the Congress centre. The hotel is overlooking the ‘Golden River’, the Leie and is located near the Watersportbaan and the Blaarmeersen and the Topsporthal. The hotel also offers you parking facilities - there’s private parking next to the hotel as well as an underground garage. 41 comfortable rooms, fully equipped with private bathrooms with bath or shower, telephone for local communication and abroad, colour television with remote control, etc…24 hour service! Free Wifi in the lobby, bar and rooms. Bistro Gorduna offers lunch and dinner with a daily menu or "a la carte." Bistro closed on Saturday afternoon and Sunday. 4 Meeting rooms with a capacity of 5 to 280 persons, perfect for seminars, congresses, business lunches, conferences, banquets and other arrangements. In a word, our hotel offers you a cocktail of hospitality, comfort and modern facilities! ... more   less 
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