What a disappointment. You always expect a warm welcome in hotel, especially when you are a platinum member.
Not so in this hotel. I arrived around 11PM and the guy at the desk was more interested in the game (?) on his computer than new guests.
Although the website of the hotel indicated there were executive rooms available I didn’t get an upgrade. Nor a voucher for a drink. Not even a bottle of water in my room.
So just a very unwarmy welcome with no special treatment for platinum members.
When I went back to complain he just ignored me.
Breakfast was another big disappointment. Limited choices, scrambled eggs that ware very creamy and un-tasty, a fruit salad bowl that was empty when I arrived and still was 20 minutes later.
Worst Holiday Inn ever. Don’t stay here.
Especially because staff and general management don’t seem to care at all. This used to a good hotel but that seems to be the past.
Rooms are okay.
- Official Description (provided by the hotel):
- FREE USE OF BROADBAND INTERNET IN THE ENTIRE HOTEL!Holiday Inn Gent Expo is a 4-star hotel with an entirely refurbished Atrium which is ideally situated at the crossing of the major European motorway junction (E40-E17-A17) at exit 14 - Expo and next to Flanders Expo and IKEA Gent. Furthermore hotel Holiday Inn Ghent Expo is connected with the historic city centre of Ghent: the tram stop is located at 100 metres from the hotel with a link of every 10 minutes to the city centre. This Holiday Inn hotel in Ghent is centrally located for business as well as for tourists exploring Flanders. All 169 comfortable spacious hotel rooms have double glazed windows and are air-conditioned, equipped with minibar, LCD flatscreen TV and coffee & tea making facilities. The eye-catching Atrium, under a huge glass roof and glazed elevators, is the heart of the hotel. Here you will find our trendy Atrium Restaurant with a unique design. The cuisine is contemporary, associating light and refined meals with inventive Belgian flavours. The Lounge Wine Bar is the meeting point in the surroundings. The atrium, bar, lobby and meeting rooms offer free wireless high speed Internet (WIFI)! Looking for a meeting place in Gent? Holiday Inn hotel Ghent offers 9 meeting rooms with natural daylight. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Ebookers, Odigeo, IHG, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Holiday Inn Gent Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Gent Expo Hotel Ghent
- Holiday Inn Ghent
- Ghent Holiday Inn