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Holiday Inn Gent Expo
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Reviews (675)
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All reviewscar parkcity centretram stationtram servicefree internetfollow the signsbit datedbuilding workpublic transporteasy accesspleasant stayhotel is locatedbreakfast buffetpleasant hotelfamily roomfew minutes walkshort stay
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Reviewed 30 May 2010

Our coach tour from England stayed for a night on our way to the Rhine. There were 49 of us, and our coach drivers said we could eat in the restaurant or catch a tram into town. Most of us had had a long day travelling and just wanted to eat and relax. The dinner in the restaurant cost 25Euros for a 3 course hot buffet. Most of it was cold and the meat was the toughest I have ever tried to eat. Breakfast was not a lot better either. So anyone who is on an overnight stop from England with a coach tour, try making the effort to take the tram into the centre.

  • Stayed: May 2010
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Thank harold55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genthotelier, Manager at Holiday Inn Gent Expo, responded to this reviewResponded 1 June 2010

Dear Guest
Thank you for your constructive feedback regarding your stay with us. It is with regret to read that you did not enjoy the meals served at our hotel. Our sincere apologies that we did not meet your expectations. Please be assured I will investigate your feedback regarding dinner and breakfast with my team. Yours sincerely Léon Raaijmaakers

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Reviewed 24 May 2010

We've booked this hotel because we were visiting te Flanders Expo. It's located next to it, how great is that!

We did have 2 rooms and asked for seperate beds and extra bed each. They arranged that perfectly! The rooms were very clean, included the bathroom.

What you pay is what you get! Next year we will stay there for sure!

  • Stayed: May 2010, travelled with friends
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Thank Lawa188590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genthotelier, Manager at Holiday Inn Gent Expo, responded to this reviewResponded 26 May 2010

Dear Guest
Many thanks for your kind feedback. I share all feedback with my entire team. Therefore, please be assured that my team will have the opportunity to read your comments. I look forward to welcoming you back to our hotel.
Yours faithfully
Léon Raaijmaakers
General Manager

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Reviewed 15 May 2010

+ Kind staff; well furnished, large room; fine beds; plenty of parking space; fine breakfast; reasonably good restaurant.

- Our room was located at the inner side of the hotel, so it was rather dark, with very little daylight. Travelling to the hotel was too difficult even for our navigation equipment. Parking tariffs are relatively high.

  • Stayed: May 2010, travelled as a couple
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Thank Paul069_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this reviewResponded 17 May 2010

Dear Guest
Many thanks for your overall feedback on our hotel. I am happy to read that overall you enjoyed staying in our hotel. With reference to the signage to our hotel - the infrastructural works have been completed around the hotel. For certain navigation equipment it takes unfortunately several months before they have updated maps.
On behalf of the enitre team, I look forward to welcoming you back to Holiday Inn Gent Expo.
Yours faithfully
Léon Raaijmaakers
General Manager

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Reviewed 28 April 2010

Perfect location for people who want to stay close with the Expo Halls. In a few minutes your are in the center with a car or cab.
Rooms and facilities are standard, nothing less nothing more.
Restaurant is good, but not a Michellin star, allthough they give you the impression.
Buffet breakfast reasonable but expensive (€21)). Allthought during my stay there was a discount, si it was only €10,--
Free internet, also in the rooms.
Staff friendly.

  • Stayed: April 2010, travelled on business
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Thank MrCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this reviewResponded 30 April 2010

Dear Guest
Many thanks for your feedback on our hotel. On behalf of the entire team, I look forward to the opportunity of welcoming you back to our hotel.
Yours faithfully
Léon Raaijmaakers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2010

The one thing that will make or break your stay here is the location. It is perfect if you come by car, and/or come for the Expo. Otherwise the location out of town may make it less attractive than more central alternatives.

The hotel itself is a good Holiday Inn, clean and functionally furnished. The breakfast is good, but the staff serving breakfast seem really unhappy with their jobs, working slowly and sullenly. Quite the opposite of the front desk and housekeeping.

The tram makes it easy to get to and from the city center, and the railway.

I was very happy with the free WIFI.

  • Stayed: April 2010, travelled on business
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1  Thank Izmirite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this reviewResponded 23 April 2010

Dear Guest
I was happy to read that you have enjoyed your stay with us! Your comments will certainly be used in our efforts to improve the overall service in our hotel!
On behalf of the entire team, I look forward to welcoming you back to our hotel.
Yours faithfully
Léon Raaijmaakers
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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