Location excellent - the castle right outside - a short walk to many of the main sights - boat trips start nearby - plenty of shops and restaurants, and a few take-aways, (especially chips) - close to the Tourist Office - Trams 1 & 24 stop just round the corner. Nearest supermarket Carrefour Express in Hoogpoort (small but good selection)
The Gravensteen reception staff were always helpful and smiling. They were ready with a city map for us at check in, which was very efficient and quick . They were willing to try and fix any problems with rooms, answer any questions etc..
Breakfast was very good and plentiful and coffee excellent. There was a strange lack of teaspoons (apart from minuscule ones with the cups). It is difficult to eat fruit or yoghurt with a large dessert spoon but the plain, Greek-style yoghurt was worth the effort. There was a wide selection of cold meats, cheeses, cereals, fresh fruit salad, pastries, breads, teas and lots more. The breakfast room staff, with one exception, were efficient, pleasant and helpful, even at 7:00am.
Our room was in the 'modern' annexe, because we had asked for a quiet room. It was quiet on the whole, apart from noise from other guests and the rumble of service vehicles on one night. The room looked out on to a cream painted wall, but was very dark even with all 5 lights on.. However, since the weather was so bad, it was dark outside too. It was a good thing that the minibar and TV worked well, with lots of channels including BBC and ITV (World Cup was on) and that the room was well furnished, with two armchairs, so we could watch in comfort. The TV was at a sensible height too, (not, as in some places, almost on the ceiling). The bed was quite comfortable, if a bit soft. There was adequate storage space in the wardrobe, plenty of hangers and a room safe (included in the room price).
The bathroom, very well lit, was well equipped with modern fittings and everything worked. However nothing could disguise the pungent ‘drains’ smell, despite heavy air freshener spraying by the cleaner. The room and bathroom were very clean, but the city sewage system’s inadequacy and the nearness of a waterway were beyond the control of the hotel. It was necessary to keep the door firmly shut.
There were mosquitoes, but one window had a screen and there were anti-mozzie tabs provided if needed.. I ended up with a few bites so should have used them! The air-con worked and was not noisy, so no need really to open windows.
After 6 rainy days in Ghent and having visited almost all the sights, museums and galleries to keep out of the rain I don’t plan on visiting the city again, but if I were to go I would be happy to stay at the Hotel Gravensteen (especially if I got a room with a view!).
- Official Description (provided by the hotel):
- 49 comfortable rooms with private bathroom.Trendy lounge / Bar.Patio,Fitness and sauna.Cosy breakfast room,15 private parking places1 meeting rooms with daylight,Free wireless internet,Central location ... more less
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- Also Known As:
- Gravensteen Hotel Ghent