First of all, I've been here in the past (about one year ago) and it was all great then. So this could be a temporary problem which will be fixed soon. I sure hope so.
The location is great. An old fish market, a view of the city canal, classy interior,... I had the vegetarian cold lasagna which was very good. For main course, I had the vegetarian asparagus which seemed sober when served, but I actually enjoyed it very much. As a dessert, the crème brulée which is simple but always a winner to me.
So nothing wrong with the food. However, in every course, there was one person who had to wait too long. This isn't a problem when everyone has a cold starter, but when the main course was served, things start to cool off.
I must admit, we were a company of ten, but for a restaurant this classy, this shouldn't be a problem. What's more, the starter that we had to wait for was the 'garnaalkroketten' which we saw being served at other tables.
For main course, there were 4 people who had the seabass with fries, a special for that day. The seabass was served but the fries had been forgotten. Some people had already eaten their seabass before the fries arrived. And one person of our group received chicken without the bearnaise sauce. After she asked the waitress, the waitress first checked the menu to see if what she said was true. That's all very unfortunate.
Finally, for dessert, one dame blanche was missing. It took some time too, even though it was a simple one (three scoops of vanilla ice cream with chocolate sauce). We also had to ask for the chocolate sauce.
This didn't ruin our evening, and the compensation we received (free coffee and dessert) was correct. But for a restaurant of this class and type, you would expect more. Once again, I've been there before and it was great. The same for a colleague of mine. But others have had less luck.
I sure hope this gets sorted out, because the place has everything to be successful (superior location, good food,...)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.