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“Not a 4 star”
Review of Ghent River Hotel

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Ghent River Hotel
Ranked #10 of 37 Hotels in Ghent
Luxembourg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not a 4 star”
Reviewed 10 March 2006

We stayed at this hotel with some friends in the beginning of March. You don't feel much welcome at check-in, they just handed me the key (room 219) after having a glimpse at my reservation form (I booked the room at a discout rate on the internet - 95 € instead of about 160 €), without checking my identity. Our room was nicely decorated but it was absolutely really tiny, you hardly had room to walk. Bathroom was better sized. They didn't have central heating (!) so you had to switch on the air heater, which is too noisy to keep going when you're in the room or sleeping, and which only works if you put your key in. So, we couldn't heat while we weren't in the room and we couldn't head when we were sleeping, so basically we were cold. The heating appliance in the bathroom fell on the floor when we touched it. Mattrass was really too soft. The room in itself was calm because we were looking out to the back of the hotel, but in the morning, we woke up with the voices of our neighbors in their bathroom. The isolation was so bad that we heard every single word of their conversation and it felt like they were showering in our closet. Never ever have I seen such bad isolation. I came back later than my husband during the night and asked for a second key at reception for room 219. All the guy did was ask mw name and he gave me a key... which was fine for me but didn't really make me feel safe. The breakfast room is nice, with much light, but although it looks good it's pretty minimalistic. Not worth the 95 € and definitily not the full rate. Wouldn't stay there again, especially in cold winter and because of the bad isolation. Our friend's had a very large and nice room, but which was not very clean...

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Popota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
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A TripAdvisor Member
Reviewed 25 January 2006

Gorgeous room (standard room with a good size), great bathroom, perfect location.

But also: cleaning staff bashing in twice in a row while you're still in bed. No information whatsoever at check-in. Not enough staff at breakfast room, causing dirty dishes piling up at the tables, no place to sit, buffet almost empty and no refills. Bad coffee.

Overall, excellent value in winter/discount rates (skip the breakfast), but definitely not worth their standard high season rate (I think about EUR. 150,00 a night)!!

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
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Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, England
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 December 2005

The breakfast room was overfull, there were no staff, mosts things on the buffet were run out. The worst hotel breakfast we have ever had.

To capp it all when we went to rezeption to ask for a refund, they basically, arogantly, told us to get lost.
We love Gent but will NEVER return to this Hotel.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Davidh-h57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland-Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 November 2005

Outside the hotel looks modern, but inside consists of a number of old warehouses. The hotel has no bar or restaurant, but as it's bang in the middle of Ghent, plenty of choice around the corner. Rooms very spacious, modern but very atmospheric with oak beams, wood and stone floors, brick walls and high ceilings. Our room looked out over the water (no sidewalk), safe and quiet. The sauna and fitness can be reserved per room (you can lock it, so complete privacy possible). The breakfast room is panoramic, spacious and pleasant. Staff very friendly and helpful. Please note: we arrived early afternoon on Saturday, and had to drive around for 15 minutes to get parked. At any other time, parking would not be a problem I imagine, with 3 big parkings closeby.
We walked to the Patershol area for our dinner and had fantastic food in the great atmosphere of Het KLokhuis.

Helpful?
4 Thank Caroline0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diggle
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 October 2005

An excellent hotel situated in the town centre of Ghent with only a few minutes walk to the main square, the canals, and some excellent restaurants and bars. A fantastic old mill converted into a hotel, thoroughly modernised but retaining its traditional features. Lovely large bathroom with a fab shower, and a view of the canal from the window. Staff were helpful and corteous and the breakfast was very good too.

  • Stayed August 2005
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank digglerjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 June 2005

This hotel is located in the centre of Ghent, just off one of the main squares. It is walking distance from the train station, just, but the walk is lovely in itself. The hotel has been beautifully converted from an old cotton mill. Our room was a good size with fresh crisp white bedding and duvets. It was very modern, but with the old beams and areas of the original brick work on display. All usual mode cons. t.v, mini bar, good hair dryer. Massive big white towels and a fantastic bathroom.. with a walk in jet shower and steam bath...no actual bath but it was not missed.
Breakfast was very good, pastries, toast, bacon, fruit etc. The only bad thing I had to say about the hotel was the noise. We were just below the dining room and we could here them clunking about getting ready for breakfast earlyon. SO ask for something on the ground or 1st floor! Fab stay.. Ghent is a truly wonderful wee place, very lively with the students and I even preferred it to Bruges! We paid about 70 a night, think it wasn't a bad deal.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Su5ieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ghent River Hotel

Property: Ghent River Hotel
Address: Waaistraat 5, Ghent 9000, Belgium
Phone Number:
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #10 of 37 Hotels in Ghent
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ghent River Hotel 4*
Number of rooms: 80
Reservation Options:
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