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“Family group in Aparthotel, Castelnou”

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Aparthotel Castelnou
Ranked #5 of 37 Hotels in Ghent
Certificate of Excellence
Walton-on-Thames, England, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Family group in Aparthotel, Castelnou”
Reviewed 24 February 2014

We were a family group of five with 3 standard rooms on an overnight stop to Amsterdam.
We did not know Ghent and were delighted to discover this beautiful town within comfortable walking distance of this hotel. We were happy to have good and secure parking, spotless accommodation, comfortable beds and an outstanding service from all the staff.
I left my I pod behind by mistake and had messages from the hotel immediately and the offer to return it to the UK by post: how exceptional is that?
We would all return to visit Ghent in more depth on a future occasion and would certainly not choose any other destination to stay than this Hotel. Thank you all for your legendary service!

Room Tip: we chose a standard room which was fine for overnight, more than adequate.For longer stays, the larg...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MED41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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638 reviews from our community

Traveller rating
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130
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bedford, United Kingdom
Level 5 Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 February 2014

Lovely accommodation! Comfortable beds, lovely bedding and very clean - bliss. We visited as a family and had our own apartment very pleasantly appointed with everything you needed for a very enjoyable visit to Ghent. The staff, especially the lady on reception, we're friendly and helpful. Secure parking is available and the apartments are within a short walking distance to the town.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine_Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forest of Dean, United Kingdom
Level 6 Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 22 February 2014 via mobile

Very good sleep quality in this hotel, stylish modern decor. The staff were very helpful and gave us advice about local transport. Breakfast was ok, nothing wonderful. The bar was good and plenty of space to sit in the lobby. The hotel is a short bus ride from the centre and a pleasant walk if the weather is good. We did not use the kitchen facilities but I can see that this is a great idea.

Stayed February 2014, travelled with friends
Helpful?
Thank TOGsNotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 February 2014

Stayed for three nights on our way back from visiting friends in Germany. Hotel completely lived up to all expectations from previous Tripadvisor reviews. Loved the whole apartment / hotel concept! Good location, great food within the hotel; both at dinner and breakfast, friendly, helpful staff throughout (Helena on reception especially was instrumental in providing an excellent parking space in the underground garage), clean, comfortable. Just excellent! Will definitely be back!

Room Tip: We were in a second floor room (205), immediately diagonally opposite the lift, and overlooking the...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tainorire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burton on Trent
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 January 2014

My husband and I stayed for one night whilst driving back to the UK from Austria, and we chose the Aparthotel Castelnou because of good reviews on TripAdvisor.

There was a friendly and efficient welcome from the receptionist when we arrived, and we were given a token for the underground car park and the key for our bedroom suite. Comfortable and warm room, nicely decorated and equipped with a kitchenette, plus a well-appointed bathroom which, although small, was well designed with a power-shower over the bath.

The twin beds were comfortable with quality bedding, and we slept well as the room was quiet because it overlooked the rear garden.

The hotel is ten minutes' walk from the city centre, where there are plenty of bars and restaurants. However, my husband chose to dine in the hotel's restaurant and said his meal was good although a bit expensive. He also enjoyed sampling two local beers!

Breakfast the following morning was plentiful, the dining-room was clean and the staff were efficient.

To sum up, perfect for an overnight stop and we would definitely stay here again.

Room Tip: Rooms at the front overlook a fairly busy road, rooms at the back have a garden view - not particula...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyBurtononTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevenoaks, United Kingdom
Level 4 Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 January 2014

We stayed for three nights across New Years Eve 2013. Each apartment is divided into two rooms plus a bathroom. The bedroom was a good size and had large wardrobe with plenty of shelves and hanging space and it was very quiet at night. The living room/kitchen was very spacious and was very well equipped with thoughtful touches throughout.

The breakfast choices were as good as most 3 star hotels but the New Years Eve dinner was a much higher standard and the restaurant was clearly popular with non-hotel residents.

All the staff were friendly and helpful and it was a pleasant riverside walk to the city centre.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Gerry_Sevenoaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleigh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2014

A very friendly and efficient service online and on arrival and departure. We stayed for 3 nights over New Year and the location is excellent. We walked everywhere. On New Year's Eve we enjoyed a very good meal in the Dali Restaurant - excellent value, good service and included all wine. Just before midnight we changed and walked alongside the canal for 5 minutes to see fantastic fireworks. A real bonus. Would recommend.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Castelnou

Property: Aparthotel Castelnou
Address: Kasteellaan 51, Ghent 9000, Belgium
Phone Number:
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Ghent
#6 Family Hotel in Ghent
#8 Business Hotel in Ghent
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aparthotel Castelnou 3*
Number of rooms: 49
Official Description (provided by the hotel):
Aparthotel Castelnou*** uniquely combines hotel services with the provision of your own stylish apartment. The ideal base for anyone who is staying in Ghent for a short or longer while. Castelnou offers you an air-conditioned flat consisting of an en-suite bedroom, a functional kitchenette, and a dining/sitting area, and combines it with extensive hotel services: a delicious breakfast; lunch, dinner or just a coffee in our Dali restaurant; a refreshing beer at the bar; or a relaxing moment in the lounge. The Aparthotel is centrally located and forms a perfect base to explore Ghent up close with all its cultural treasures, allowing you to discover what makes this city so special. Ghent is also the ideal starting point to explore other Flemish cities of Art: Bruges, Antwerp and Brussels all can be reached in less than half an hour. Our guests, whether from the business sector or the academic world, appreciate the proximity and easy accessibility of the harbour, the university and the motorways. ... more   less 
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Also Known As:
Aparthotel Castelnou Ghent

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