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Aparthotel Castelnou
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Reviews (725)
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All reviewsseparate bedroomapartment hotelminute walkdining tablea small kitchen areacity centrecoffee machinesecure parkingsitting roommain centreself cateringparking on sitescrambled eggs and bacongent dampoortgreat place to staycomfortable bedsbus stop
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Reviewed 1 July 2014

Ghent is a lovely city but the very things you go for, the historic centre and canals, can make it a bit of a nightmare for a driver. The Aparthotel Castelnou provides the answer. Close enough to walk into town, 15 mins or so mostly along a canal, but with plenty of parking available both on street and in the hotel’s garage. The staff speak excellent English and are very helpful. The room was spacious clean and modern. The kitchenette could have been very useful for those staying longer than our one night, but the Nespresso machine was an unexpected luxury. The hotel has a restaurant which we didn’t try but it looked good. The breakfast was excellent with a wide buffet choice including hot dishes. When we next visit Ghent we will definitely use this again.

Room Tip: They are all pretty much the same. We were on the street side and could not hear any traffic
  • Stayed: June 2014, travelled as a couple
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Thank DaveNKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Excellent stay for a five night holiday. Away from the hustle and bustle, but, close enough to make it a nice walk to the centre.
The room was fabulous, clean and minimalistic! Beds were very comfy.
The staff were very helpful and pleasant, especially Jacques, the barman, a really funny guy!
If you don't want the concerns of travelling by train etc on your arrival, ask the hotel to book a taxi from Nils..What a wonderful young man, very proud of his city, brilliant English and great sense of humour. 70 euros (there were four of us sharing the cost) for the trip to the Hotel. Do NOT let the hotel book a firm called (I think) Kimart! Our own fault as we left it too late to book Nils for our return. The receptionist was very helpful and organised the taxi, also telling us we could have an early breakfast. Unfortunately nobody seemed to have informed the breakfast lady, who at first was very surly, and quite rude, must have realised it was a misunderstanding, and was nothing more than apologetic and friendly. The taxi driver was ignorant, the only time he spoke was to confirm our airport! He then drove off in great haste, putting not one, but, two mobile phones on the dash board! He then continued to use them to make and receive calls, NO hands free, I may add, throughout the whole journey! The final straw was when the taxi was veering across the lanes, as he was texting!! My friend asked him to refrain from this and to try and keep his eyes on the road! This journey cost us 105 euros, as you can imagine, no tip was given!
Saying all that, I would definitely stay at this hotel again, they were professional at all times, and the incident above, was because WE failed to book a taxi.

  • Stayed: June 2014, travelled with friends
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1  Thank deedee878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

perfect hotel. Walking distance to historical city ( 20 min) but also to train station dampoort if you want to visit Brugge , Brussel oder Antwerp. Bus Station next to hotel for most interesting places.
WiFi good but you have to switch off aircon. Moskitos....

Room Tip: ask for backside if possible
  • Stayed: June 2014, travelled as a couple
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1  Thank jmm35700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Stayed for four nights on a business trip. Good room rates and very friendly staff, close to city center and a lot of public transportations close to the hotel. Good but not great breakfast, missed out on veggies and youghurt. Very spacious rooms (apartments) with it´s own kitchen and separate bed room. Very clean and tidy.

  • Stayed: June 2014, travelled on business
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Thank Tobias T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Stayed at the Aparthotel Castelnou for a week and it was a great stay. The rooms where big and well equipped. The staff was very helpful and friendly.

The location is great, one can walk into the historic centre or take the public transport.

  • Stayed: July 2013, travelled on business
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Thank Brad_Strat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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