The hotel building and communal areas are lovely. BIG PROBLEM with rooms to the front. They are opposite a SPAR shop. We did not think this would be a problem as it only opened 9am-7pm. Little did we know that they start deliveries to it at 4am and they do not stop all night. Lorries arrive every 10 minutes and the shop shutters are pulled up and down all night. Boxes thrown onto the road outside, drivers shouting to each other. The noise is simply dreadful. Perhaps the rooms to the back of the hotel are OK. We asked at reception the following morning and were told they knew it was a big problem but was nothing they could do. When we stayed the hotel was pretty empty. We asked why if it was such a big problem we were not allocated a room to the back and they just shrugged at us. We did not stay the second night as planned as the hotel did not seem to be prepared to address the issue. GENT is a beautiful place though and definately recommend a visit but not this hotel!!!
- Free Wifi