fantastic customer serevice from the moment we opened the door, we were immediately assigned a bigger room, cause our cases were just so heavy & over loaded, assistance gladly given to take cases to our room, and smiles all the way;
the employees there just loved their job and loved helping their customers;
great location too, 2 mins to the castle and about 5 to the heart of lovely Gent;
all in all , a memorable experience, we loved gent and we loved the hotel, great building design too I must add, quite unique, would never stay anywhere else if visting Gent again!!
- Free Wifi