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“Not Marriott standard” 4 of 5 bubbles
Review of Ghent Marriott Hotel

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Ghent Marriott Hotel
Ranked #4 of 37 Hotels in Ghent
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
138 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Not Marriott standard”
4 of 5 bubbles Reviewed 1 April 2014 via mobile

Location is excellent. The breakfast is not too extensive but is great. Non western options are non existent.
The AC in the room is very poor and noisy.
Front desk staff were very polite upon arrival, asking if i would require anything or would i rather just rest. I chose to rest, and was therefore surprised to be woken twice in 4 hours by the cleaning lady...When i asked the front desk what happened, it transpired that the whole conversation was for making small talk and if i wanted to not be disturbed i should rely on the sign and not on them....
To top this i did not get my wakeup call for the folowing morning, but my expectations were lower by then...
Having stayed in a few Marriotts, this is not of the right level...
Will look elsewhere next time i am in Ghent.

Stayed March 2014, travelled on business
Helpful?
1 Thank costas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Hamme, Belgium
Level Contributor
248 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

This hotel is top in every way: room, bathroom, lobby/bar, restaurant, and breakfast ...one of the best hotels I had anywhere. On top it is on one of the best locations you can image, right at the medieval port in Gent. If you hesitate between Gent or Bruges, I suggest you sleep here and then take one of the fast trains to Bruges.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Geert-Hilde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
206 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 31 March 2014 via mobile

Lets start with the fact that the location in the heart of Ghent is fantastic and most likely the reason to pick this hotel. Overall the hotel is a good hotel, but certainly not as good as some of the other Marriott hotels I stayed in. The de-luxe room is not really de-luxe. After one shower your bathroom is a bathroom itself, no free bottle of water on the room and the mini bar is empty. You can buy drinks and so on in the lobby, but who wants to first go down to buy, put it in your fridge and consume later. Thats not the idea of a mini bar. Most likely just a saving of the hotel.....

Overal a safe choice but mainly for the location.

Stayed March 2014, travelled on business
Helpful?
1 Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
113 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

If you want to be right in the middle of everything in beautiful downtown Ghent then this is the place to be. The staff is exceptionally friendly and service-oriented. The hotel ambiance is great with the traditional front facing the canal and the newer building facing away from the canal. The rooms and bathrooms are of a good size and well appointed. The reception area opens into a large atrium with a bar and lots of areas to sit and relax. The breakfast rooms are on the smaller and cozier side, facing the canal, and giving the guest a nice view of the old town and canal. The breakfast is pretty basic and would do well with an upgrade. Parking is available for a fee inside the parking garage of the hotel or also close by in one of Ghent's parking garages. Wifi is free and working great in the public areas and rooms. Valerie was one of the staff members who went out of her way to make us welcome right from the start. We loved our stay in Ghent and this is definitely also thanks to our pleasant stay at this hotel.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mianne109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

Location as you can guess is superb, the hotel itself is very welcoming ,smart and very clean and comfortable room.We had breakfast , which was better than most, and cocktails in the atrium style lounge. . We stayed here at the beginning of a 10 day tour of France ,Belgium , Luxembourg and Germany and it stood up well to the others. Only niggle , the shower wets the floor a bit, but that in 4 out of 6 of the hotels. Would recommend it.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Apathamus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 March 2014 via mobile

I rate a hotel by the quality of the nights sleep.......and this Hotel is immaculate. Great bed really comfortable......but what makes this Hotel are the staff. Pride of Ghent - I don't know but Ghent should be proud of ALL the staff at The Marriott. Genuine Smiling faces, cheerful attitude and they all cannot have been more helpful.
It doesn't matter if they are behind the front desk, or housekeeping staff around the hotel, all of you take a bow.

Stayed March 2014, travelled on business
Helpful?
Thank Mario a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 March 2014 via mobile

You must book a river facing room! Large spacious rooms. Fantastic front desk service on arrival. We were advised on the layout of the town and what to see and do, Awesome surrounds and you don't really need a car!
Fantastic restaurant in hotel as well across the river.

Stayed March 2014, travelled on business
Helpful?
1 Thank Miranda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ghent Marriott Hotel

Property: Ghent Marriott Hotel
Address: Korenlei 10, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Ghent
#3 Business Hotel in Ghent
#3 Luxury Hotel in Ghent
#5 Romantic Hotel in Ghent
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ghent Marriott Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
The hotel on the Korenlei, in the historic centre of Ghent, opened its doors March 20, 2007. The hotel has 150 comfortable guest rooms and suites. There are nine meeting rooms, Poppi Coffee & Wine Bar, Brixx Cellar Lounge and Ghent Marriott restaurant with terrace and view over the river Lys and the historical facades of the Graslei. There is free WiFi. Guests can park in the parking garage under the hotel. The hotel has long been considered the top of European in the field of hospitality and was rewarded in 2013 by Trip Advisor as the best hotel in Belgium. ... more   less 
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Also Known As:
Marriott Ghent
Ghent Marriott

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