Very dissappointing. We went for a relaxing swim/ hot tub/ sauna/ lunch as a group of friends. I couldnt believe my eyes when I began to swim. There were clumps of mould floating in the pool. Surely this is a health risk??. None of us could bear to stay in the pool. It was disgusting. Lunch was ok but rather a long wait, with soup cold by the time it arrived and no condiments brought to the table. At least the restaurant staff had the grace and manners to appologise and offer compensation, which is more than could be said for the cleaner or reception staff. When we informed them about the mould in the pool they got on the phone to someone else but did not appologise and nothing was done about the mould. Lets hope it wasnt legionairs!!!
- Official Description (provided by the hotel):
- On a quiet bend of the tranquil Helford River nestles the award-winning 4 star Budock Vean Hotel. This family owned and run hotel is set in 65 acres of glorious gardens, woodlands and its own golf course - The Budock Vean is a sanctuary for rest and relaxation. With an AA Rosette restaurant renowned for amazing food, relaxing treatments in the Natural Health Spa, luxury self catering holiday homes, dog friendly cottages, tennis courts, kayaking and boat trips along the river, you can be as active or as relaxed as you wish. ... more less
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- Also Known As:
- Budock Vean Falmouth
- Budock Vean Hotel Mawnan Smith, Cornwall