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“Perfect for the Grand Prix” 5 of 5 bubbles
Review of Novotel Leuven Centrum

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Novotel Leuven Centrum
Ranked #4 of 17 Hotels in Leuven
GreenLeadersBronze level
Poole
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect for the Grand Prix”
5 of 5 bubbles Reviewed 26 August 2014

I am still exhausted after a long weekend full of Formula 1 Grand Prix action. My son booked this break for my 60th birthday. I have never been to an F1 GP before so was very excited. Part of the package was a 3 night stay here. It made a fantastic weekend even better. The rooms were perfect. Large comfortable bed with a choice of pillows. I chose the firm ones as I suffer from neck and shoulder problems. Very clean modern bathroom and seperate toilet. Great size tv. Well stocked mini bar and a free to use safe. We only had an evening meal in the hotel the first night as we wanted to explore the local area, but the food was lovely. They even layed on a special Grand Prix set menu. A wonderful idea. The breakfast was perfect to set us up for our exhilarating days ahead. So much choice and all very good quality. I would recommend this hotel to anyone. Thank you all.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ModMan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 27 August 2014
We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We are very happy that you enjoyed the appreciated the special Grand Prix menu, it is always encouraging to learn that guests are satisfied with our service. We also noted that you were pleased with the extensive breakfast and its quality . Our team has been informed with your kind comments.
May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Leuven Centrum.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
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Cardiff, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 26 August 2014 via mobile

We stayed here for three nights and we were surprised at the quality of everything. The rooms are to a high spec and spotlessly clean. The bed, pillows and bed linen are also to a high standard that we almost overslept on our last day. The staff go out of their way to make the stay enjoyable and nothing was too much trouble. The food and beverage manager, Andre, made sure the check in was quick as we had arrived 5 hours after our expected time of arrival due to a nightmare journey, he also opened the bar for the thirsty travellers. The choices for breakfast was wide and varied and defiantly met everyone's dietary requirements.
Although we did not experience the evening meals, we did hear from other passengers that the service was poor, and were told they were short staffed. There are plenty of restaurants and bars within a 10 minute walk, (opposite the bus station) and the choice is greater if you walk into the town of Leuven, around the Town Hall, this is approximately 20 to 30 minute walk but is lovely with plenty of shops, bars, restaurants and coffee shops. There is also pizza places very close to the hotel. The hotel is situated across from the Stella Artois brewery and is very close to all transport links, rail and bus. We would definitely stay here again, all our expectations were more than met. It was brilliant.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 27 August 2014
Dear Madam,

We were very happy to read your positive comments about the rooms, service and breakfast and are very proud that our efforts are appreciated by our guests.

On the other hand, it was said for us to see that other passengers said that the service of the food was poor. We will certainly look into this, to see what happened and look for the best solution for it not to happen again.

We hope to see you again in the future in Novotel Leuven Centrum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sleaford, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

I stayed here for two nights on a 12 day holiday with Leger (once on the inbound and once on the outbound journey across Europe). I was pleasantly surprised at how nice the Novotel was. Conveniently located a short walk from the centre of Leuven, the hotel is modern, stylish, clean and comfortable. The staff are very friendly and helpful. As I had opted for a Silver Service trip with Leger, porterage was included and my luggage arrived at my room very swiftly on both visits. My room was spotless. There is plenty of storage space, and the rooms on both occasions were spacious. There is an en-suite bathroom with separate WC as well as a mini-bar and complimentary wifi. Both rooms had a large sofa, a desk with a couple of chairs, a flatscreen TV, telephone, lots of connectivity points for laptops/internet/USB etc and there was lots of nice lighting. Despite being on a main road I could not hear the traffic at all. The curtains kept the light out too which was a bonus after a long day of travelling. The beds were so comfortable and the bedding was perfect - so good I'm thinking of purchasing from the Novotel online store. I had two amazing night's sleep! The only thing I would fault the hotel on was the air conditioning - the ventilation was so high up you couldn't feel the benefit and it got rather noisy so I ended up turning it off. Room service is available however I didn't use this. The restaurant had a set menu set up for the Leger guests at €21 for 3 courses per person which wasn't bad but I didn't take up the offer. There is a Dominos Pizza a short walk away as well as many local bars and restaurants. The hotel bar is very well stocked and prices reasonable. Bar staff very friendly. Overall, a fabulous hotel. I wouldn't hesitate to recommend and will hopefully stay here again in the future.

Green Features: The Novotel Leuven Centrum seem to have good environmentally friendly practices, and like most hotels these days, ask you to re-use towels etc rather than having them changed every day.
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kimbles_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 13 September 2014
Dear Madam,

Thank you very much for the time that you took to wright us your impressions about Novotel Leuven Centrum.

It was with great pleasure that we saw you had an excellent night sleep and you could very much appreciate the services provided by our staff. We will certainly let them know this.
This kind of feedback is the greatest reward for us.

We hope very much that we will have the opportunity to welcome you again in the future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

I stayed at this hotel because it's extremely convenient for our office, but it's really not bad. Clean, modern, had everything you need for business stay. 20-min walk to city center, very close to train station though. The staffs are professional, not the hospitable type. Breakfast, however, is the biggest down side. I won't say it's fresh, wondering if they use the food left for a day before.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jacklyne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 27 August 2014
Dear Guest,

Thank you a lot for sharing your thoughts with us.
It was very nice to see that you liked our hotel, location and the staff.

However, we were disappointed to read that you did not like breakfast and that in your opinion, we might use food left from the day before. I can assure you that we don't use any food from the day before. But we will look into this matter so that we can enhance the quality of food on the buffet.

Once again, thank you very much for writing us your comments. This way we can improve our services.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hastings, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

We stayed at this hotel on the first night of our coaching holiday with Leger Holidays.. A super little city centre hotel, scrupulously clean and very comfortable. Room sizes were good with thoughtful layout of facilities. Excellent en-suite. The bar was quiet due to the time of night we arrived but the barman was very attentive with a good range of drinks and a convivial atmosphere. First class Breakfast buffet the next morning and we were off to a flying start. Thoroughly recommend this hotel for short stay vacations.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 27 August 2014
We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are pleased to read that you had an enjoyable stay in our hotel. That you appreciated the cleanlyness of the rooms and the variety of drinks in the bar as well as the service given.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Leuven Centrum.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

I can not say too much about the hotel as I only staid one night and just went to the hotel to sleep and have breakfast. The room was clean and its size was OK. Breakfast was good also.

The location is good as it is not far from the city center.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank zoso9128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review, 27 August 2014
Dear Sir,

We were very pleased to read that you were happy about your stay at the Novotel Leuven Centrum and that you liked the room, breakfast and location.

We hope to see you again very soon!!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Leuven Centrum

Property: Novotel Leuven Centrum
Address: Vuurkruisenlaan 4, Leuven 3000, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Leuven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Leuven
#3 Green Hotel in Leuven
#4 Romantic Hotel in Leuven
#4 Business Hotel in Leuven
#4 Family Hotel in Leuven
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Leuven Centrum 4*
Number of rooms: 139
Official Description (provided by the hotel):
This modern and trendy hotel is the perfect base from which to discover the historical centre of Leuven and the surrounding area.From this convenient location you can easily visit many old treasures, such as the famous 15th century Town Hall, built in a Gothic architectural style. Take advantage of the main train station and the highway in the vicinity to explore the wide and green surroundings of this art city. Back in the hotel, you can work up a sweat in the fitness room and afterwards enjoy a drink in our bar or have something to eat in our Foodsquare restaurant. The bustling nightlife is just a stone’s throw from the hotel , but if you prefer to relax, you can indulge in a relaxing steam bath or you can retreat in your spacious, comfortable and stylishly decorated ‘Next’ room. All the ‘Next’ rooms, according to the new novotel concept, are non smoking and are provided with free WIFI and coffee and tea facilities. Up to 2 children (15 years and under) stay free when sharing with parents.The Novotel Leuven is also the ideal place for your business trips. It is close to major road networks and the train station, and has six meeting rooms accommodating 200 people for seminars or conferences . A stay in the historic and lively city of Leuven is always a pleasure! ... more   less 
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Also Known As:
Novotel Leuven Centrum Hotel Leuven
Leuven Novotel
Accor Leuven Centrum

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