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“Truly beautiful hotel, would love to go back”

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Grand Hotel Casselbergh Bruges
Ranked #12 of 97 Hotels in Bruges
Certificate of Excellence
landsick
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Truly beautiful hotel, would love to go back”
Reviewed 21 March 2011

My husband and I truly enjoyed this hotel. We stayed in the new section and it was very nice. The best thing about the hotel to me were the public rooms on the first floor. It was a great place to come back to after a day of touring and is very luxurious.

While I slept wonderfully, my husband did complain that the bed was too soft.

All in all a great place to stay, I highly recommend. Location could not be better.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank landsick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (619)
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2011

We stayed in Hotel Grand Casselbergh for 3 nights and thoroughly enjoyed our stay. Our room was a Quality room situated in the new part of the hotel. The room was spacious, and well-dcorated. The bathroom was clean and had a separate bath and shower area.

The hotel is centrally located with all the major spots within a 10 min walk from it. The staff are friendly and prompt. The highlight of the stay for us was the breakfast.

Negatives: The only one I can think of is (Im clutching at straws here!) there were no signs for fire exits in the rooms or foyers.

Would thoroughly recommend it to anybody who is looking for a comfortable stay at a reasonable price.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sankruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 March 2011

This is a great hotel and the bed was sooooo comfy!
We arrived late morning and although the room was not ready, the staff were really helpful and allowed us to store our luggage in the secure storage area.
The hotel location is great, very central.
The room was great and having travelled all over the world and stayed in similar rated hotels, I have to say that the bathroom was one of the best.
The bed was massive, same size as found in USA and was really comfy. Had agreat night sleep. We were only there one night and did not use the hotels facilities other than the room and the bar but everything we encountered was great.
Would definitely recommend.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanLUFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 March 2011

Fantastic hotel, apart from the bar service, great lounge arears, including a very pleasant smoking room, but you are not able to sit relax have a drink because the bar tender is never there, each time we wanted a drink,I had to go to the office behind the reception to ask someone to get us a drink.
VERY clean I think faries are at work whilst you are sleeping, breakfast includes everything you could possibly think off.
The beds do need to be corrected, at least have superking duvets if you are putting the beds together.
As per the other reviews, some bar snack type food for room service/or bar service would be nice.
Overall the location was fantastic.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruthinlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 March 2011

Based on the reviews of other travelers, my friends and I tried to get rooms at some of the better reviewed hotels in Bruges, but this was one of the few very central hotels that would accommodate 3 people in one room. We didn't have the highest of expectations based on some of the lukewarm reviews, but we definitely were pleased with our stay. We paid for a regular room with an extra bed, expecting a roll-away or such, and instead got a loft-style room that featured two beds on the ground floor and a double sized bed in the loft. The loft area was toasty at night, but as we were staying there in February, the heat was more than welcome -- I'm not sure what it would be like in the summer. The bathroom was huge by European hotel standards, with two sink areas (very useful for multiple girls trying to get ready in the morning!), a shower and a long soaking tub with a toilet in a separate room. Everything was spotlessly clean. The room was located in the older section of the hotel and had old wooden beamed ceilings. Other reviewers have complained of the wood smell, which my friends and I didn't notice -- there was a strong smell of something like Old English furniture polish but it was lemony and just seemed to reinforce that the room had been cleaned well! And despite being in the "older" section of the hotel, everything was modern and very comfortable.

Reception is small, so when we checked out there was a very long queue but the staff was efficient and pleasant and, although they don't seem to accommodate late check out, they will let you leave your luggage in a locked room in the hotel.

There is a large breakfast buffet that is available for hours in the morning -- and they always were kind enough to let us in even when we arrived technically after it closed. There are plenty of restaurants in the area for dinner, like Carlito's, a few steps from the hotel (walking in the direction away from the market) -- the owners were incredibly friendly and welcoming and treated us to some great pizza, which may not be what you're looking for in Belgium but we enjoyed the relaxed atmosphere and the fact that it was still open and serving food when we arrived at 10.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scy2347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2011

Just back from lovely weekend in Bruges and had lovely stay at the hotel. We had a deluxe room so very spacious, breakfast was excellant and such a beautiful building with many 5 star features but at 4 star prices. Only downside was the beds are 2 twins together and not a double, also no food served in hotel and the bar area is so lovely and would be perfect for light snacks, bit of a wasted space and also no room service. Apart from that would very much recommend and would definitely return.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caz006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Midlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 March 2011

Very good location and very good hotel in Bruges - we had a fine room in the "older" part of the hotel. Service was excellent and the breakfasts were delightful.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMGEastMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Casselbergh Bruges

Property: Grand Hotel Casselbergh Bruges
Address: Hoogstraat 6, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
Ranked #12 of 97 Hotels in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Casselbergh Bruges 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Grand Hotel Casselbergh has many qualities that will guarantee you a special stay. Rich history is combined with modern luxury. The location, at the heart of the historical centre of Bruges - a UNESCO world heritage city - with its wonderful mediaeval buildings and idyllic canals, make the hotel unique. This luxurious hotel has been created out of three historical residences known as 'Casselbergh', 'Zeven Torens', and 't Fransch Schildt'. These buildings were owned and lived in throughout many centuries by leading citizens and the local aristocracy. Breathe in and enjoy the atmosphere of a bygone age! To the rear, a new wing has been added with quality architecture that is perfectly integrated with the surrounding buildings. Grand Hotel Casselbergh has 118 elegant rooms. They combine modern luxury with the authentic charm of 18th-century Bruges. The hotel has various meeting rooms, 40 parking places, and a superbly appointed wellness centre in the 16th-century cellars. This romantic hotel is certain to enchant you and welcome you with its attentive hospitality. ... more   less 
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