Stayed here for two nights with my partner in beautiful Bruges. The hotel is in a fantastic position and our Executive room (in the old section of the hotel) had a view of the top section of the Bell Tower in The Markt which was stunning - room 1104 - it was quite small compared to some of the other executive rooms (we peeked!) but we were happy to have the view. No town noise through the glazing - we even slept through the market being set up!
Carparking - use your sat nav to get in to the centre of Bruges! The hotel has a lift system that you drive into and then it takes you to the underground parking. It was a real squeeze for a CL600 Mercedes but that's no surprise given it's a huge car. Parking was 20E a night. No porter to help with luggage which was odd given the grandeur of the hotel. A nice polite reserved welcome.
The breakfast was absolutely fantastic - a beautiful clean room with a buffet of fresh juice, meats, cheeses, pastries, hot sausages and bacon, eggs - we would return to the hotel for this alone. Sadly NO RESTAURANT or ROOM SERVICE though - very odd given the size of the hotel and the fact they obviously have a kitchen somewhere! Bruges has absolutely loads of restaurants in a stone's throw of the hotel so it wasn't really a problem - it was just that one evening we lazed around too long in the Wellness area and at 11pm we would definitely had have ordered a couple of club sadndwiches if room service had existed.
Wellness area - beautiful and clean - just a sauna and steam but why no soaps or gels in the shower? ...and they will charge you 5E per per of slippers if you need them - naughty and this sort of small thing is what leaves a bad taste sometimes.
The room was absolutely stunning - high ceilings and lovely decor. The bathroom was much smaller than I guessed it would be for such a lovely room (only one sink) but it was very well laid out with a bath and shower attachment and also a seperate shower stall with only a rain head (girls be warned - you probably hate this set up just as I do for 'girlie' reasons! - why can't men who design bathrooms put in flexible shower cords in shower stalls?) Anyway, I had two lovely baths and in fact found the bath quite deep and long. The room has a minibar, heavenly bed, and good wardrobe space. They hadn't cleaned the bath properly upon our arrival, nor put a laundry bag in the room but both issues were immediately dealt with when I asked.
We had a real good look around Bruges - loads and loads of walking (girls take wedges or flats because it's all cobbles) and of all the hotels we were impressed that we felt we had chosen one of the best. I believe from asking at Reception upon leaving that the canal view rooms are in the new section (you don't really know you are in a 'new section' as it's all joined internally but I honestly was so impressed with the Bell Tower view on a sunny cold frosty morning that I'd probably still opt for the 'old section' again - old section is renovated and stunning so I don't mean old as in tatty - old as in historic!
We're both pretty fussy travellers and would definitely stay again but please Manageress read our reviews and tackle the small issues because the hotel has no reason it couldn't stake claim to being the fanciest one in Bruges - it very nearly is.
- Official Description (provided by the hotel):
- The Grand Hotel Casselbergh has many qualities that will guarantee you a special stay. Rich history is combined with modern luxury. The location, at the heart of the historical centre of Bruges - a UNESCO world heritage city - with its wonderful mediaeval buildings and idyllic canals, make the hotel unique. This luxurious hotel has been created out of three historical residences known as 'Casselbergh', 'Zeven Torens', and 't Fransch Schildt'. These buildings were owned and lived in throughout many centuries by leading citizens and the local aristocracy. Breathe in and enjoy the atmosphere of a bygone age! To the rear, a new wing has been added with quality architecture that is perfectly integrated with the surrounding buildings. Grand Hotel Casselbergh has 118 elegant rooms. They combine modern luxury with the authentic charm of 18th-century Bruges. The hotel has various meeting rooms, 40 parking places, and a superbly appointed wellness centre in the 16th-century cellars. This romantic hotel is certain to enchant you and welcome you with its attentive hospitality. ... more less
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