We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short city break”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed 30 October 2011

My partner and I stayed at the Heritage in Bruges and found the Hotel and Staff to be first class. Nothing was left to chance and the attention to detail was excellent. FREE sightseeing tours were offered by the Hotel every weekday afternoon and were worth every minute. We will be back for a longer stay. Thank you for making our break so brilliant.

Room Tip: The superior rooms were excellent, if you can afford it, treat her. The bed was large and very comfo...
See more room tips
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

We were delighted to host you and hope you will return soon ! We're happy you enjoyed the complimentary walking tour of our city !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,719)
Traveller rating
Traveller type
Time of year
Language
  • More languages

930 - 936 of 1,719 reviews

Reviewed 30 October 2011

We were very impressed with the friendly reception and excellent service that we recieved at the Hotel Heritage. The staff were very helpful and the room was excellent. We did not make much use of the hotel restaurant as we tended to eat out but our breakfast was good and the dining room was nicely decorated. In Brugge we enjoyed the boat trip on the canal and the horse and carriage ride. The Bar Des Amis was lively and welcoming and the cafes on the square were good if a little pricey. Our favorite bar was Est Wijn Bar at Braambergstraat 7 which served excellent wine in a cosy atmosphere.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ediesontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

Thank you for the kind words. Next time you visit us, be sure to try our famous Champagne Breakfast Buffet - it's one of the most popular things to do at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2011

As others have mentioned it is located perfectly in the middle of Brugge. The reception staff was so friendly and helpful. The room attendents were helpful as well. Overall I would describe the hotel as both charming and posh. Room 43 is was very cozy. I did not like the bed in this room though. It was actually two small beds pushed together. One needed to be careful or they could "fall between the crack." There was a separate sitting area in this room which made it seem like a B&B. The whirlpool tub was enjoyable as well. I will stay at Hotel Heritage again if I ever go back to Brugge.

  • Stayed: May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Debbie_AGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

We hope you will return to fairytale Bruges ! We will look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2011

Fabulous hotel slap bang in the centre of Brugge.
Friendly welcome and staff very accomodating.
Room extremley confortable with most facilities.including plasma screen, computer, mini bar and dvd player.
WiFi bit on the slow side and it would have been nice to have some tea and coffee making facilities.
On the whole the hotel was first class.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Peter Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

Thank you for the review. We have since upgraded our wi-fi system to allow for the new iPad2 in the room as a free amenity to our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

As others have commented, the check-in staff are very friendly and keen to help you find your way around this small and astonishingly beautiful city. The room was extremely well kitted out, with a PC, iPod speaker, flat screen tv. The bathroom stuff was also very high quality. The towels were so thick and huge I could hardly get my suitcase closed (joke). It's classic decor rather than modern, but it works very well in such a stylish city.
There is public parking about a minute away, which cost about €8 for a day, so it's a bit of a mystery why the hotel tries to charge you €30 for the same thing, but they are also nice enough to tell you about the public parking.
Breakfast seemed expensive so we went out to a café instead, but then ended up paying almost as much for something that was probably not so good. Next time I'd just take the hit and have breakfast at the hotel.
Bruges is a magical place. The main square is two minutes away from the hotel.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Garreth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

We are very happy that you enjoyed your stay with us. We strive to offer a personalized experience for each guest. We hope to see you again in magical Bruges soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

Just come back from a short break with my boyfriend and stayed at the Hotel Heritage. The rooms were lovely, had a computer, chandelier, comfy double bed and huge tv and high ceilings. The staff were also very helpful and polite. As for Bruges itself, I cannot recommend it enough! It's such a beautiful buzzy place, plenty to do and see! We'll definitely be back!

Only negatives of the hotel were the view (not so great as we were at the back) and the car parking charges (72 euros for 2 nights). But apart from that it was great and it would not stop me going back.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank hayw1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

Now we also have iPad2's in the rooms ! We hope you will return and check out our new amenities. Thanks for the kind words !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2011

I found the hotel to be well located, the staff were excellent and very professional and the rooms were clean and very well presented. The wine, fruit and chocolates were a nice touch as well. Can thoroughly recommend his hotel and it was one of the better ones we have stayed on during our European holiday.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Birchj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 16 November 2011

We are delighted to hear you enjoyed our hotel as part of your holiday in Europe !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.2 mi away
Hotel Prinsenhof Bruges
0.2 mi away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
0.2 mi away
Hotel Dukes' Palace Bruges
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel de Orangerie
Hotel de Orangerie
#9 of 97 in Bruges
749 reviews
0.3 mi away
Pand Hotel Small Luxury Hotel
0.3 mi away
Hotel van Cleef
Hotel van Cleef
#1 of 97 in Bruges
431 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Heritage - Relais & Chateaux? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range: £168 - £531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Odigeo, Ebookers, Cancelon, 5viajes2012 S.L., getaroom.com, Evoline ltd and HotelQuickly so you can book your Hotel Heritage - Relais & Chateaux reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing