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“Classy, refined place to stay”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Classy, refined place to stay”
Reviewed 7 May 2012

Very centrally located. Chic hotel. Nice rooms.  Friendly staff. Used the sauna after a day walking around the city which was a nice option.
Slight complaint is that the double beds are actually two single mattresses that I kept slipping between, though nothing a zip wouldn't solve and the bathrooms are my quite to the same standard as the rest of the hotel.
Tip: hire a tandem from the bike shop two doors down. Take a sauna and have a drink in the cosey, classy bar. Would have liked a few extra touches to make the stay more personal.

  • Stayed May 2012
    • Value
    • Location
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    • Service
Helpful?
Thank Meerkat1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Longmeadow, Massachusetts
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 May 2012

We stayed fro 3 nights in this beautifully appointed hotel. The staff was the most helpful and friendly and went out of their way to respond to all of our requests. We took advantage of the sauna and steam rooms. It was easy to walk to all sights from the hotel. The room was small but the amenities more than made up for that. It may be a bit higher in price, however, we would recommend this hotel to anyone heading to Bruges.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Andrea1435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 May 2012

We thoroughly enjoyed our two nights at Hotel Heritage in Bruges. It is a beautiful, elegant small hotel in an absolutely perfect location to enjoy Bruges - on a nice quiet street just one block off the main Market Square. We easily walked to all the tourist sights, sometimes coming back to the hotel to drop off packages or just to rest. Nice "homey" touches in the lobby area like having a fire in the fireplace, candles and fresh flowers. The staff at reception were friendly, super helpful and spoke perfect English. They provided a great local map. Our room was excellent - so be sure to request room # 17 - it is fantastic.

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank JunePTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2012

We found the staff to be very helpful and courteous. The room was comforatable and the lcoation was great. They provided us with information about a free 2 hour walking tour I the hotel provide us with a voucher) which we did; the tour guide was fantastic and it seemed as if we saw everything in the city, taken into nooks and cranies that we would never have discovered on our own. The staff also recommeded a great restruant for mussels- The MUSSEL HOLE- at a nearby square ( located inbewtween 2 cafes and a little hard to find as it was below ground) but great mussels! We would defintely stay there again and thought that the value was good!

  • Stayed May 2012, travelled with friends
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Helpful?
2 Thank Jackie423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 May 2012

Very nice hotel, but expensive in every way i.e. car parking, breakfast etc. Room was small and cramped and carpet looked like it needed a clean. If you like old and open fire place then this is the place for you. But if you like new, modern and affordable then its a no no. We just had breakfast, lunch and dinner outside the Hotel. Key positive is its excellent location just around the corner from the Belfy. Staff very good.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
Thank RonanAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 April 2012

We spent two nights at the Hotel Heritage in Bruges for my birthday and I would highly recommend it and return to the city and to the hotel. The staff were friendly, helpful, explained everything in perfect English, carried our bags and generally made us feel very important! Our room was upgraded to a superior room and they even sent me a birthday card with a complimentary drink! All the rooms are different, very clean and elegant and furnished in a style that compliments the city. A really lovely hotel and superb service.

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank LynseyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
300 reviews
297 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
Reviewed 11 April 2012

We much enjoyed two nights in the Heritage, which has a splendid location on a quiet street just 150 m from Markt, so that everything a typical tourist will want to see in Bruges is within walking distance.

The hotel’s décor is elegant in ‘traditional’ style and the public rooms are cosy. Our bedroom was compact but well equipped, including an iPad and a DVD player. The bathroom was somewhat charmless but worked well. There is free WiFi throughout the hotel.

We elected to take the continental breakfast, which is excellent, and there is also a good buffet option. The restaurant wasn’t open for dinner during our visit.

The front desk staff are pleasant and most helpful.

This not a luxe hotel and is best considered as a four star boutique. Recommended.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank globaltraveller200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Heritage - Relais & Chateaux

Property: Hotel Heritage - Relais & Chateaux
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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