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“Luxury Hotel in the Centre of Bruges” 5 of 5 bubbles
Review of Hotel Heritage - Relais & Chateaux

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Luxury Hotel in the Centre of Bruges”
5 of 5 bubbles Reviewed 29 July 2013

This is a tiny, luxury hotel located a block away from the major sites in Bruges.
We only stayed for 1 night at this fabulous hotel because unfortunately they were fully booked over a holiday weekend. We cannot say enough good things about this hotel which was full of character. The room was uber comfortable, loads of television channels in English (although the last thing you should be doing is looking at television when in Bruges), there was free WiFi in the room and an IPOD to use whilst in the room, wonderful bath products and a very comfy bed (with a chandelier over the bed). The staff was always willing to answer our many questions and provided fantastic recommendations (where to eat, where to buy the best chocolate, how to get around town etc).

If you ever get a chance to visit Bruges, you must stay here.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank exploringtheglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 30 July 2013
Thank you for recommending us here on Tripadvisor! We're so glad you enjoyed your time here and hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,619 reviews from our community

Traveller rating
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    272
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See reviews for
170
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2013

Cannot say enough good about this hotel. Great location, wonderful rooms, great staff and very tasteful decorating. The staff responded immediately to our every request but were never underfoot. Hotel is on a quiet street, but is literally a block away from the main square and very much within earshot of the wonderful bells.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JClaytonJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 30 July 2013
Thank you for your excellent review! It was a pleasure to have you as our guests and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Old Bar
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 July 2013

We stayed 2 nights in a suite and from the outset were made feel welcome. The hotel is ideally situated and staff were very helpful and provided us with useful tips and advice. The room was spacious, clean and well appointed; furniture and fittings were stylish and comfortable. What impressed us most was the attention to detail and the effort made to make our stay memorable.

Room Tip: If you can grab an upgrade deal go for it!
See more room tips
  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank GeoffandPamOldBar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 30 July 2013
We're delighted you enjoyed one of our spacious Suites! Thank you for your kind words!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

Beautiful hotel in an excellent location just off the main square. The staff were helpful, efficient and friendly, the room was beautiful with great touches such as the ipad, the night lighting, shower head at end of bath and the bed was very comfy. We did not try breakfast as wanted to eat out, and the restaurant was shut for annual holiday. Would definitely recommend - note as per most hotels in Bruges, the parking is an additional charge.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 30 July 2013
Thank you for your review! Our restuarant Le Mystique opens again on August 15. We hope you will return to Bruges soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
134 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

This hotel is in an ideal location for a visit to Bruges --- within walking distance of all the sites. The front desk personnel were outstanding. Our room was immaculate, comfortable and quiet. Highly recommend.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roberts08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 25 July 2013
Thank you for recommending us here on Tripadvisor! Our location is probably one of our best features along with our commitment to service, we hope to see you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
220 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 24 July 2013 via mobile

On arrival the doorman ensured that we sorted parking (including removing roof box). The room was superb. Every detail from the iPad to the old beams worked. Staff were excellent and breakfast was wonderful (great coffee). Shame we only had one night, could have spent a day just enjoying the ambience of the room.

Stayed July 2013, travelled with family
Helpful?
Thank mjc992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 25 July 2013
Thank you for your positive review, we hope you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

If you want to stay close to the square in luxury,look no further,the friendliness of the staff was a credit to the owners and management of the hotel, breakfast had plenty of choice,when we stayed , unfortunately for us the main restaurant was closed for holidays but we will be back.

Room Tip: I do not think it matters in this hotel which bedroom you have.
See more room tips
  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 25 July 2013
Yes indeed life is wonderful at the Heritage! Our restauran Le Mystique is open again from August 15. Thank you for your kind words and we're looking forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Heritage - Relais & Chateaux

Property: Hotel Heritage - Relais & Chateaux
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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