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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed 1 October 2013

This hotel offers excellent service in a wonderful location only down side is the restraunt is closed on a mon eve much like the rest of bruges would of been nice to of been told when booking not after apart from that amazing staff and very comphatable surroundings

  • Stayed: September 2013
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3  Thank Mwood1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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733 - 739 of 1,734 reviews

Reviewed 1 October 2013

The hotel fits in well with the feel of Bruges and it has wonderful ambience. Our room was spotless and extra attention to detail such as gowns and slippers made us feel welcome. Bathroom amenities are of good quality and lovely fragrance. If you are used to more space you may find the bathroom a bit on the small side but because it was always sparkling clean we could live with it and it compares favourably to similar establishments in Europe where space is at a premium.
Breakfast was not included in our package but we opted to enjoy breakfast in the beautiful dining room of the Hotel as a treat, although it is a rather expensive add-on option.
The buildings next door and across the road are being renovated so we could hear the early morning noises but it did not make our stay less pleasant. It is situated fairly close to the Market Square just within easy reach of all other places but not too busy street.
The staff was very friendly and helpful. Thank you. This hotel should definitely be considered for a luxury stay.

Room Tip: Ask for for one big matress, one that is not split.
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  • Stayed: September 2013, travelled as a couple
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2  Thank SueTravelLots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 3 October 2013

We are delighted that you enjoyed a luxury stay with us in the heart of Bruges! Beside our famous breakfast buffet with Champagne, we serve a smaller continental breakfast in our bar le Magnum. Thank you for your review and are happy the staff and experience was so positve!

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Reviewed 28 September 2013

Outstanding boutique hôtel with the best chef! We stayed two nights and had a full course dinner in the hotel both nights. The food was exquisite. The staff if very caring. We had a wonderful suite room, and we will definitely be coming back.

  • Stayed: September 2013, travelled as a couple
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Thank taxmanemc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 3 October 2013

We pride ourselves being Relais & Châteaux! An unique dinner experience in a boutique hotel! Our chef, and whole team are thrilled that you enjoyed this experience so much! Thank you for your review!

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Reviewed 24 September 2013

We stayed 3 nights in Bruges and a week later we still cannot find a single fault with the hotel!

The service was second to none; the staff were all exceptionally polite and extremely helpful. The location is within a minute of the Market Square yet remains peaceful and quiet despite its central location.

If you are visiting Bruges then few hotels come better than this...

  • Stayed: September 2013
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Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 27 September 2013

We can't wait to welcome you back, thank you for your new reservation as we love our repeat guests!

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Reviewed 23 September 2013

As many others have written before, this is a great hotel in a great location. You can walk to everything, except perhaps the train station with luggage. The hotel is very tasteful, with excellent service all around. The lobby and restaurant are small but beautiful. After a long night and morning of travel from the U.S., this was a great place to arrive and feel welcome. I can't think of a single issue, complaint, or problem we had. Would definitely stay here again.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank TumblesandGrumbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 27 September 2013

Thank you for your review! Our staff work diligently to ensure our guests feel comfortable and at home! We were delighted to host you and hope you will return soon!

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Reviewed 22 September 2013

Staying at this hotel for a few days was a wonderful experience. Comfortable, conveniently located, friendly efficient staff and an excellent restaurant.
Our room was a good size with an excellent spacious bathroom (no cupboard in the corner of the room here). It was well equipped with everything we could need. Our room was at the back and was very quiet, but friends who had rooms on the front of the hotel commented on noise from the road, so maybe better to ask for a room at the back.
The breakfast was just about perfect, but we don't eat cooked breakfast so can't comment on that. The choice and quality was excellent and the staff friendly and efficient.
The real surprise for us was the restaurant. We usually avoid eating in hotel restaurants, but staying with friends we ate here on one evening and I am very glad we did. The food, presentation and service were all excellent - definitely the best meal we had in Bruges.
I would strongly recommend this lovely hotel.

Room Tip: Beware noise from the road if you get a room at the front - perhaps better to ask for one at the bac...
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  • Stayed: September 2013, travelled with friends
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Thank Sakertec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 27 September 2013

Thank you for this wonderful rated review! We're very happy that you found value in our hotel & restaurant experience! Our restaurant is awarded with two red forks in the Michelin guide, which stands for a certain quality of food and service, we're so glad you enjoyed your diner with us!

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Reviewed 18 September 2013

Another lovely week, thank you all for looking after us so beautifully, it's always a pleasure to stay with you!
This family-run hotel is very well located near the main square, with very comfortable rooms and very friendly and helpful staff.
I look forward to returning again in the near future. Thank you!

  • Stayed: September 2013, travelled on business
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1  Thank artsfan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 September 2013

We're so happy you came back to Bruges! We love our repeat guests and can't wait to welcome you back again!

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range: £156 - £616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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