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Hotel Heritage - Relais & Chateaux
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Reviews (1,821)
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Reviewed 11 December 2013

My husband and I had an overnight stay so we could enjoy the Christmas markets. The Heritage Hotel is very well situated for exploring the town. The staff were very attentive and helpful. The breakfast was most enjoyable and extensive. The bedroom was very well appointed with a Nespresso machine and an Ipad. The only drawback was the size of the bath and shower, however the towels were the thickest I have ever used. I would reccomend this hotel to anyone wishing to spend some time in Brugge

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank lizTonbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 December 2013

Christmas time is a wonderful time to discover charming Bruges! Thank you for this excellent review and we look forward to welcoming you in the not to distant future!

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Reviewed 11 December 2013

Excellent hotel in a quiet street, but very close to the main Market Square. Very comfortable room (iPad a nice touch) and super big firm bed. Had breakfast on one day - excellent spread.
Hotel and breakfast not cheap, but worth it for a treat!

The reception staff were very friendly and helpful. We arrived before check-in time; our luggage was stored and then taken to our room before we checked in - another nice touch. Pity I forgot my iPod, so we couldn't take advantage of the Bose sound-dock.

Room Tip: We had a standard room (cheapskates!) but it was excellent and quite big enough for a weekend stay. No doubt the more expensive rooms are even better!
  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank food_enthusiast666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 December 2013

Great that your stay was so fulfilling! Plan another weekend with us in wintertime and enjoy an extended weekend as we offer the 3rd nigh for free for all direct bookings from January until end of March '14. Hope to see you very soon! Thank you for your review!

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Reviewed 10 December 2013

My friend and I stayed here for 3 nights last week. What a lovely hotel...very quiet yet right near the market.
The Little things matter and the iPad and coffee machine in the room is a real benefit after a tough day shopping!!!
We also enjoyed the sauna and steam room in the cellar.
Very pleasant staff who go out of their way to make your stay a enjoyable one.
We didn't sample the food but are sure it would be great in a hotel of this standing.
We will stay again, thank you and a merry Xmas to you all. Angela & Ann-Marie

Room Tip: Try a top floor room as it can get noisy from passer bys late at night.
  • Stayed: December 2013, travelled with friends
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Thank Angel01Berkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 December 2013

Dear Angela and Ann Marie,
We are so happy to read you had a relax stay with us. All our staff strives to offer a personalized experience! We are also so delighted that you found value in our eye to detail!
We wish you a Merry Christmas and we hope to welcome you again very soon, Thank you!

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Reviewed 9 December 2013

Located very close to the centre of town, rooms was very nicely decorated and service from staff was great. iPad in the room and nesresso was a nice touch.

Would recommend it as a base to see Bruges. Didn't get a chance to try the restaurant or the breakfast.

Room Tip: Ask for the trip advisor updgrade when booking if this offer is still available.
  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 December 2013

Thank you for your kind words! Indeed, when you book direct with us you take benefit of our best offers! Great to read you enjoyed the upgrade....! Now we offer a 3rd night free for all stays from January until end of March '14! We hope to may welcome you at our restaurant on your next visit to discover the flavours of our region!

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Reviewed 9 December 2013

Beautiful small hotel perfectly located 1 minute away by foot from the main square in Bruges (10 minutes away from the train station by cab). Spotless, friendly and in a quiet street. The rooms are well decorated and offer a flat screen TV, Bose sound system, iPad and Nespresso machine. Ideal for a romantic getaway! Would come back without a second thought. Great work. Dec 2013.

  • Stayed: December 2013
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Thank JayJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 19 December 2013

Thank you for this outstanding review! Yes indeed, Bruges is the perfect romantic getaway! We look foward already to your next visit for a romantic break!

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