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“A gem in the heart of Bruges”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Manchester, NH
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“A gem in the heart of Bruges”
Reviewed 27 May 2014 via mobile

We spent 5 fabulous nights in this hotel. The staff was absolutely outstanding. The location of this hotel cannot be beat!!! It is close to all major attractions yet quiet. The rooms are impeccable, well appointed and comfortable. If you are staying in Bruges you must make this your hotel of choice. We did and I am glad we did!!!

Stayed May 2014, travelled as a couple
Helpful?
Thank TonyN76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 May 2014
So many things to see and to do! A 5 nights' stay worth! Thank you!

We hope to see you back in the heart of our magical city Bruges....
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Lakeland, Florida, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2014

We love Relais & Chateau hotels and this one did not disappoint. The room was beautiful. The IPad that was in the room was so helpful. Everything was magical. The staff was friendly, knowledgable and so very helpful. The star of the hotel is the Le Mystique, the restaurant. The food was excellent and innovative. The waiter was attentive and very well informed. Everything was simply perfect. It was a very special evening for my husband and I. We agreed that this dinner was one of the finest that we have ever had. We have eaten at restaurants with Michelin stars and this restaurant was just as wonderful. Can't say enough good things about Hotel Heritage and our stay in Bruges

  • Stayed May 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
1 Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 May 2014
We pride ourselves being Relais & Châteaux members and are thrilled that you enjoyed our total 'hotel & restaurant' experience so much which is unique in Bruges!

All around the World our chefs engage in the 'haute Couture' of fine dining! For a light casual dinner or a festive meal, our menus are showing our treasures of the region.
A new way of travelling and experiencing local cuisine!

Thank you for your kind words and we look forward to hosting you again for a Gourmet Getaway!
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Palo Alto, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

We stayed at the Heritage for three days. Location is about one minute walk from the city center, yet the room was perfectly quite. A good size room with all the amenities one would hope to have: large and comfortable bed, Bose radio, iPad, modern TV with ample English channels, large bathroom, sitting area, high speed WiFi etc. The reception clerks spoke English and provided good information. We both highly recommend the Heritage hotel.

We did not dine at the hotel's restaurant, so I can't comment on it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AmnonF F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 May 2014
Thank you for your recommendation here on Tripadvisor!

All our rooms are blending a classic elegance with modern comfort and topped with discreet technologie! We are happy to read that you enjoyed all these amenites so much!

See you next time in Bruges!
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Canterbury, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

You can't get better!!!!!
We are frequent travellers and can often be hard to please. This little corner of the world was an absolute pleasure to visit.. For us it was like a home away from home.. A beautiful , graceful , elegant , charming small hotel, that caters for your every need..The atmosphere is relaxed and the staff extremely attentive .. Nothing is too much trouble for them and they are more than happy for you to just relax and let them help you enjoy this luxurious little stay.. We were given advise on where to go sightseeing, eating in the fabulous restaurants Brugge has to offer, and also day trips which the concierge desk recommend and then booked for us.... Flanders is a must!!!! Every little detail has been well thought through from the iron and ironing board, to the coffee maker, to the delicious little treats that welcomed you back at the end of each day... This is a family owned and operated business and it was very clear to us that the owners keep a close eye on every little detail and take great pride in providing the utmost in hospitality..The restaurant serves a delicious breakfast which we looked forward to each morning and dinner is even more delicious..Benjamin looks after your dining experience and ensures you leave feeling extremely content.. The best in hospitality in Brugge and I dare say you'd struggle to find better... Don't miss out.. We should all experience this level of hospitality but few of us often do!!!

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank KarenMabilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 May 2014
Whoa....! To may read that you had a heavenly stay with us makes us incredible happy!
Thank you!

Indeed our receptionist are our professional ambassadors to help outline your day in Bruges and surroundings! We're delighted to now our organised daytrip to Flanders Fiels was so fulfilling!

We hope to see you back soon in your second home....!
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Amsterdam, The Netherlands
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2014

The location of this hotel is perfect for exploring Bruges. The service was outstanding and everyone made an effort to make our stay wonderful. Don't hesitate to book this hotel for your stay in Bruges.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank AmsTravels14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 May 2014
Thank you for this positive review!

We're pleased you enjoyed your stay and we look forward to your next stay!
Spring & Summer are lovely to visit the Venice of the North. Why not once in Wintertime by romantic open fire and walk along misty canals?
BENEFIT NOW from our 3=2 Promotion!
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Guadalajara, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

My wife and I spent a night at this hotel for our honeymoon and had an excellent experience.

The location is perfect just a block from Marktplatz. Rooms are beautiful and fully equiped. But the best of the hotel is its service, the staff takes care of any need you might have and totally exceeds expectations.

Great choice in Bruges.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhuertap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 27 May 2014
We are so happy that you had a wonderful time on your honeymoon!

Our hotel is located near Markt square, many other highlights and close to many canals. The Venice of the North is the perfect place to celebrate the great moments of your life....!

We hope to welcome you again for some other magnificent memories!
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1 review
Reviewed 23 May 2014

My fiance and I spent three nights in the suite overlooking the theatre building. We had already spent 8 days in France staying with friends, and I had managed to sprain my ankle near the end of that. I had e-mailed the front desk about my condition before we arrived and they managed to track down a nearby place that rented wheelchairs, so we were still able to get plenty of sightseeing in. Our first night there we ate at Le Mystique which was delicious. We never tried the buffet, but we did do the continental breakfast, which although simple, was excellent. Considering my sprained ankle, we wound up asking hotel staff for quite a few things, and they were consistently friendly, cheerful and happy to help. We are considering Bruges again as part of our honeymoon trip next year (so I can see it properly instead of from a wheelchair), and if we do we will definitely be returning to Hotel Heritage.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 26 May 2014
Thank you for your kind words about our personalized service, accommodation and restaurant!

Don't forget to try our awarded buffet beakfast on your next visit, one of the highlights to do during your stay with us!

See you next time in Brugge!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Heritage - Relais & Chateaux

Property: Hotel Heritage - Relais & Chateaux
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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