This hotel has a great location one block off the square. The accommodations are nice and the public areas beautiful. However the helpfulness of the staff is amazing. On the day of our departure, I asked the desk clerk which Brussels station to exit for the Hotel Le Meridian (a Starwood hotel) and my question was answered. However, when we returned for our luggage and taxi, this same gentleman told me that he had verified what he remembered - that the hotel has filed for bankruptcy three weeks earlier. He then went further by logging onto the hotel web site to find the message "Hotel Closed". Although we had our reservation for months, we were never notified of the closing. He then offered to secure another hotel in a good location for us, did so, and emailed us the confirmation so that our arrival at the hotel in Brussels was seamless. The hotel Amigo was great and all ended well.
- Official Description (provided by the hotel):
- Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more less
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- Also Known As:
- Hotel Heritage - Relais And Chateaux
- Heritage Hotel Bruges