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Hotel Heritage - Relais & Chateaux
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Reviews (1,818)
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Reviewed 24 July 2014

We stayed four nights on a hot weekend in Brugge. The hotel is very conveniently situated close to the main square. The weekend we were there, the square had pop concerts every evening, but despite the fact that our room faced the street, in the direction of the square, we weren't bothered by the noise. The hotel is undoubtedly one of the best small hotels we have visited; total attention to detail, lovely charming décor, as others have said, and all spotlessly clean. Room included a really comfortable bed, with crystal chandelier overhead, the biggest and fluffiest towels we have ever seen. Free use of iPad and free WiFi. Aircon very effficient, for which we were grateful! Wonderful buffet breakfast, with Champagne. We were sad that the restaurant was closed for staff holidays, but the delightful reception staff were only too happy to help with advice on restaurants and reservations for dinner. A lovely, relaxing stay in this interesting town.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank AndrewS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 25 July 2014

Summer is a lovely time to visit Bruges and our hotel is ideally located: on a quiet street but close to a lot of activity!

We're glad to read that you enjoyed the summer ambience of our magical town!

Thank you for your review and your positive comments about our facilities and attention to detail.... our home specialty...!

It was a pleasure to have you as our guest and hope to welcome you again very soon, to taste our flavors of the region in our restaurant, open again as from 14 August!

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Reviewed 21 July 2014

This is a hotel tucked in the middle of Brugge but away of the hustle bustle of
the crowds. Its location is perfect to explore Brugge. Heritage is a perfect
example of great service and obviously it is a Relais n Chateaux. The attention to detail is
extraordinary. The rooms eventhough classic in decor are up to date in
technology. The restaurant's service is outstanding with Benjamin as their
maitre d'. Oh Brugges, give me a reason and I will return. Or maybe I would just return for the pleasure of staying here once again.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Exploringeurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 23 July 2014

So many reasons to come back to charming Bruges: many sights to visit in the heart of our medieval town!

And on top of that: chocolates, Belgian Waffles, beer and our restaurant were Benjamin, our maître D' loves to treat guests for a memorable dinner experience!

Thank you for your charming review!

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Reviewed 21 July 2014

The hotel Heritage is a romantic and charming Chateaux in the heart of the town. The staff are friendly and helpful. We had a wonderful stay and I would highly recommend you stay with them if you're visiting Bruges. The restaurant locate don the property is also fantastic! A+

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Miles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 22 July 2014

Thank you for the result 'A+'.... We're glad to read that you enjoyed the World of Relais & Châteaux: a unique experience of hotel & restaurant in the heart of Bruges...!

We hope to may have the pleasure to welcome you on your next 'Europe Tour'!

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Reviewed 20 July 2014

We started our time in Belgium in Brugge, staying at the Hotel Heritage for two nights. The staff was super friendly and helpful from the moment we checked in. We were offered a free walking tour of the city, which we took on our second day. Our room was small, but perfect for two nights. It really was romantic to come back in the evening to a turned down room, with soft music playing. Only two blocks from the Grote Markt, we were in the middle of everything, but on a quiet residential street. Brugge was a perfect way to start our holiday, and I think Hotel Heritage was a big part of that. Many people make a day trip to Brugge, so it was really nice to wake up there and wander the streets, before the busloads arrived.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 160AdamH160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 22 July 2014

The Best heading of a review..... thank you!
We are simply thrilled that you enjoyed our personalized service and location so much!

It makes us happy that we succeeded to offer you a memorable start of your holiday....

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Reviewed 19 July 2014

Excellent hotel with a brilliant restaurant.All the staff cannot do more for you. You cannot start the day better than with their Champagne breakfast.This was our fourth visit in a year and cannot wait to go back.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank AllGold11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 22 July 2014

As this was your fourth visit in a year, you know that we love our repeat guests..... and love to reward them with great advantges.....!

Our entire team, Johan & Isabelle and myself can't wait to welcome you again!
Thank you!

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