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“Excellent small boutique hotel in Bruges ”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Teaneck
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent small boutique hotel in Bruges ”
5 of 5 bubbles Reviewed 26 July 2014 via mobile

This charming and elegant hotel in Bruges is located just off the center of town. The rooms are cozy but very well appointed including nespresso machine and iPad for our personal use. The bathroom was very modern and well done. The staff is extremely helpful in every way.

Stayed July 2014
Helpful?
1 Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 July 2014
Your review makes our entire team and myself so happy!
We hope to see you back soon, make sure you book direct as no one can't beat our direct offers!

Thank you!
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1,638 reviews from our community

Traveller rating
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    9
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172
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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  • Dutch first
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English first
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

My husband booked this hotel relatively last minute as a gift for our anniversary, and we are so glad we choose Hotel Heritage. A beautiful setting, very central (right behind the main market square) easy to find, and so very comfortable. Breakfast was amazing, we had the buffet, and it was just lovely. This hotel was so friendly and the little things they do make your stay just perfect, from the iPad in the room, to the gorgeous little Belgian chocolates we were left every night and the daily weather report we were given each day. I would highly recommend this hotel for either short or long stay, the place and people are amazing.

Room Tip: All good, the bed was sooooo comfortable, best few nights sleep ever, and we are really fussy!
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 9bobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 28 July 2014
Wauw, great to know that you had the most memorable anniversary ever! Our hotel is a great destination when you have to celebrate a special occasion in life...!

All our classic decorated rooms are well-appointed with modern facilities and discreet technology!
Indeed, our handmade beds with luxury linen warrants you for a night in heaven....!

We hope you'll visit us again, maybe for your next anniversary?
Thank you!
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Kissimmee, Florida
2 reviews
5 of 5 bubbles Reviewed 24 July 2014

Beautiful facility, close to the square. Staff was extraordinarily helpful. Was hesitant about the price when we booked sight unseen but found it well worth the money and would definitely stay here again if we return to Bruge.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PopGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 25 July 2014
Yes indeed, great location along wit real and warm hospitality are our highlights of our hotel!

We are delighted to hear that you'll stay with us again if you return to magical Bruges,
Make sure you book direct and you'll benefit the best rates & offers!

Thank you for this outstanding review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level Contributor
165 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

We stayed four nights on a hot weekend in Brugge. The hotel is very conveniently situated close to the main square. The weekend we were there, the square had pop concerts every evening, but despite the fact that our room faced the street, in the direction of the square, we weren't bothered by the noise. The hotel is undoubtedly one of the best small hotels we have visited; total attention to detail, lovely charming décor, as others have said, and all spotlessly clean. Room included a really comfortable bed, with crystal chandelier overhead, the biggest and fluffiest towels we have ever seen. Free use of iPad and free WiFi. Aircon very effficient, for which we were grateful! Wonderful buffet breakfast, with Champagne. We were sad that the restaurant was closed for staff holidays, but the delightful reception staff were only too happy to help with advice on restaurants and reservations for dinner. A lovely, relaxing stay in this interesting town.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank AndrewS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 25 July 2014
Summer is a lovely time to visit Bruges and our hotel is ideally located: on a quiet street but close to a lot of activity!

We're glad to read that you enjoyed the summer ambience of our magical town!

Thank you for your review and your positive comments about our facilities and attention to detail.... our home specialty...!

It was a pleasure to have you as our guest and hope to welcome you again very soon, to taste our flavors of the region in our restaurant, open again as from 14 August!
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Miami, Florida
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

This is a hotel tucked in the middle of Brugge but away of the hustle bustle of
the crowds. Its location is perfect to explore Brugge. Heritage is a perfect
example of great service and obviously it is a Relais n Chateaux. The attention to detail is
extraordinary. The rooms eventhough classic in decor are up to date in
technology. The restaurant's service is outstanding with Benjamin as their
maitre d'. Oh Brugges, give me a reason and I will return. Or maybe I would just return for the pleasure of staying here once again.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Exploringeurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 23 July 2014
So many reasons to come back to charming Bruges: many sights to visit in the heart of our medieval town!

And on top of that: chocolates, Belgian Waffles, beer and our restaurant were Benjamin, our maître D' loves to treat guests for a memorable dinner experience!

Thank you for your charming review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

The hotel Heritage is a romantic and charming Chateaux in the heart of the town. The staff are friendly and helpful. We had a wonderful stay and I would highly recommend you stay with them if you're visiting Bruges. The restaurant locate don the property is also fantastic! A+

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Miles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 22 July 2014
Thank you for the result 'A+'.... We're glad to read that you enjoyed the World of Relais & Châteaux: a unique experience of hotel & restaurant in the heart of Bruges...!

We hope to may have the pleasure to welcome you on your next 'Europe Tour'!
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Sydney, Australia
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

We started our time in Belgium in Brugge, staying at the Hotel Heritage for two nights. The staff was super friendly and helpful from the moment we checked in. We were offered a free walking tour of the city, which we took on our second day. Our room was small, but perfect for two nights. It really was romantic to come back in the evening to a turned down room, with soft music playing. Only two blocks from the Grote Markt, we were in the middle of everything, but on a quiet residential street. Brugge was a perfect way to start our holiday, and I think Hotel Heritage was a big part of that. Many people make a day trip to Brugge, so it was really nice to wake up there and wander the streets, before the busloads arrived.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, 22 July 2014
The Best heading of a review..... thank you!
We are simply thrilled that you enjoyed our personalized service and location so much!

It makes us happy that we succeeded to offer you a memorable start of your holiday....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Heritage - Relais & Chateaux

Property: Hotel Heritage - Relais & Chateaux
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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