I booked this hotel after reading many reviews on TripAdvisor, which were consistently good and I couldn't agree more, as this hotel exceeded our expectations. I booked the trip with Thomas Cook after Christmas as a surprise birthday treat for my fiance, which included the Eurostar and hotel with breakfast and worked out quite reasonable, as couldn't have put the package together myself for less.
On arrival, the young receptionist greeted us with a warm smile and said that we had been upgraded to a superior room. She then showed us a map of Bruges, highlighting sights of interest and good places to eat. As we were quite tired from travelling, we tried one of the recommended restaurants on the night we arrived and were not disappointed.
The room, although fairly small in size, was furnished to a very high standard and in keeping with the hotel's traditional style, which included chandelier and high ceiling, which made it feel bigger. We found it to be very warm and cosy. My fiance even had a card waiting in the room offering him a free drink at the bar.
The breakfast was a real treat and was served until10.30am, which was nice if you wanted a lie in. The ambience was lovely and the service excellent. We felt like King and Queen, with the attentive waitress service, champagne and beautifully layed tables. The selection was fantastic and included fresh fruit salad, cereals, cheeses, yoghurts, smoked salmon, lots of different types of bread and a hot buffet selection with sausages, bacon, scrambled egg.
The whole hotel had a very special feel, particularly the entrance and bar area, which included a traditional Christmas tree. The bar area is lovely, where we ordered a few brandies to warm us up from the cold weather (the quantity was very generous and was certainly not a single measure). There was also an invisible man playing the piano in the background!
We were very sad to depart, but would definitely look at booking again in the future. I can't understand why this small, select hotel has received any bad reviews, as it should still be at number 1 in the ratings, as it was when I made the decision to book. The owners have made a great effort to give a personal service and deserve to be successful.
Miss Styles & Mr Bond
- Official Description (provided by the hotel):
- Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more less
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- Also Known As:
- Hotel Heritage - Relais And Chateaux
- Heritage Hotel Bruges