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“Luxurious, relaxing, treat yourself, you won't regret it”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 April 2010

My partner and I stayed three night in a deluxe room (taking advantage of a special upgrading us from a normal room).

We had the best time. The staff at Hotel Heritage were amazing, nothing was too much trouble and staff were very friendly, I felt like they really enjoyed being there and they made us feel very welcome.

The room was stunning. Very large with a separate large wardrobe and huge bathroom with Hermes toiletries, fluffly robes and a big bath. The big screen television was great aswell. There were lots of channels including BBC, MTV etc.

Nice little touches made us feel welcome, fruit in the room when we arrived, and on our second night we came back to the room to find we had been left some port and nuts *so nice to feel looked after*

Location is very central, just a block away from the Markt and around the corner from a couple of very nice patisseries where we went for breakfast.

I would definately stay here again as long as my budget allows. It is worth the extra money for a romantic holiday you will never forget.

  • Stayed: April 2010, travelled as a couple
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Thank Esme99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

Thank you for choosing to stay with us and for taking the time to comment on your experience. We were thrilled to note that overall we succeeded in exceeding your expectations and can’t wait to welcome you back again in the near future.

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1,103 - 1,109 of 1,741 reviews

Reviewed 2 April 2010

Stayed three nights from 28th March. The decor and furnishings in the hotels public areas and bedrooms is of an exceptionally high standard. Not that we were in the hotel much but Bose Wave CD/radio and large flat screen TV nice touches. Easily a 4 star. Service great. Location ideal, on a quiet street but only a minute's walk from Market Square. Would have no hesitation in chossing this for a return trip.

  • Stayed: March 2010, travelled as a couple
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1  Thank GrMcL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

Thank you for your kind review. It was great to see that both our convenient location and amenities exceeded your expectations. It is our hope that we will again have the opportunity to serve you. Until then.

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Reviewed 1 April 2010

We have just returned from a 3 night stay at the Hotel Heritage. Very impressed with the location, just minutes walk away from the main Market Square. The staff are without exception, fantastic - nothing was too much trouble. We celebrated a birthday and anniversary whilst away and the hotel made our trip all the more special.
Breakfast is great - hot and cold food from smoked salmon to cooked breakfasts, even a glass of fizz if it's not too early!
The map given to us when checking in was extremely helpful some very nice walks, past many cafes and bars.
The rooms were spotless and even had turn down service in the evening.
Would I return to Bruges and the hotel again - most definately, they were both thoroughly enjoyable.

  • Stayed: March 2010, travelled as a couple
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1  Thank Holioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

Thank you very much for staying with us. We are thrilled you liked everything about the hotel. We always do our utmost to make everyone feel ‘at home’. We hope to welcome you again in the future.

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Reviewed 1 April 2010

stayed in this lovely hotel for 3 days, I am a frequent traveller mainly for work and my company pays regularly for me to stay in 4 star hotels but the standards in this one are so much better. The room was lovely but what made it special was the small touches, like the card under our door in the morning telling us what the weather would be like that day. Breakfast was served in the most amazing dining room and included champagne. If money was not an option would love to stay there for a very long time.

  • Stayed: March 2010, travelled as a couple
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1  Thank Inverness820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2010

We stayed 3 nights, very impressed with the Hotel,staff and the quality of the food at the Hotel. We will certainly return to Bruges and we will also return to this Hotel.

  • Stayed: March 2010, travelled as a couple
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1  Thank asken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

Thank you for your positive review of our hotel. We are thrilled that we succeeded in exceeding your expectations! Should your future travels bring you to Bruges, we would welcome another opportunity to serve you.

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Reviewed 28 March 2010

We've just come back from a three night stay at this hotel. Our room while small was beautifully decorated with a huge TV, DVD player, computer, free wi-fi and a bathroom with lashings of hot water, lots of towels, a powerful shower and gorgeous Hermes toiletries. Little touches made it special - the little info cards pushed under the door each way, the receptionist noticing it was my birthday when we checked in and 10 mins later getting a card and a voucher for a drink to celebrate. The bus from the station drops you off in the square and a 5 min walk gets you to the hotel, to get back it's even closer to the bus stop and for a couple of euros max you are whisked back to the station - so not worth getting a taxi! We'll defintely go back to Bruges and definitely stay here again.

  • Stayed: March 2010, travelled as a couple
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1  Thank gembiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

We were pleased to note that our convenient location and personal service exceeded your expectations and can’t wait to welcome you back to the hotel in the near future. Until that time we send our warmest regards.

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Reviewed 23 March 2010

What can I say that hasn't already been said? The hotel was glorious and the staff were fantastic. The receptionists were so helpful, even arranging a taxi for us to get back to the station at the end of our trip. The room was beautiful, bed very comfy, and the bathroom had the most fantastic shower. Free wi-fi was a big plus. We're already planning our next trip and will certainly be staying here again.

  • Stayed: March 2010, travelled with friends
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Thank ErmandJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BackofficeHeritage, Guest Service Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded 6 April 2010

Thank you for choosing to stay with us at the Heritage Hotel and for taking the time to provide feedback on your experience. We are thrilled that the hotel and our personalized service exceeded your expectations. We too are looking forward to welcoming you again !

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Price Range: £155 - £823 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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