Just came back from a lovely weekend in Bruges but feel compelled to comment on the disappointing experience at this hotel. There are many charming features in the place and it SHOULD have been wonderful but there were too many things that were below standard that it just simply didn't deserve the 'luxury' status it gives itself (not to mention the prices). Our room didn't look anything like the plush rooms on the website, more like something from an old peoples' home, the towels and robes were worn, stains on the bedspread and blankets (duvet anyone?) and we were disturbed by the noise from breakfast room next door. The breakfast (not included) was average and room service prices very high - at least I think ten euros for a plate of chips is a lot. There was just a general sense that the place needs an overhaul. Hotels in this genre these days have coffee facilities, bose sound docs etc (no matter how traditional or quaint) and I think this place needs to step up a gear - its the little things that make a place special and I felt they were cutting corners. It may be that our room was last on the list to be updated in which case I would advise checking before making a booking.
- Official Description (provided by the hotel):
- The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more less
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- Also Known As:
- Pand Hotel Small Luxury