Very helpful staff but those important small touches were missing for a hotel that prides itself on being one of the small luxury hotels of the world. My wife and I stayed in the large deluxe room. A comfortable room with the exception of the bed. I would advise the hotel to check the quality of beds used by Marriott Hotels and change the bed in this room. It was of an inferior quality. The bath had 4 jacuzzi features but only one of them worked. The fixed shower in the bath had slow trickling water, so showering was slow. The breakfast was very good and please note if you stay here you have to park your car some distance from the hotel if you pay for parking. Overall we enjoyed our stay but for the money we paid the room was of a poor standard in terms of the bed and bath facilities. Would I return, no is the answer as this is not luxury and is overpriced. I do hope the hotel management take note as with a small amount of investment in the room we used it would make a big difference and attract customers willing to pay a price the is being charged. On a final note we discovered that our two night stay was on special offer which including a number of things to see and do in Bruges but we were not offered this as we booked 4 months in advance.
- Official Description (provided by the hotel):
- The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more less
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- Also Known As:
- Pand Hotel Small Luxury