This hotel is in a great location, you can walk out of the front door and be in the middle of things within a minute or two. A few things could be improved however, on check in our booking through Small Hotels of the World included a welcome drink. This never materialized and when I mentioned it later I would told I should have told them at the time. I feel as a luxury hotel it is their job to know what my rate includes. We only wanted the included continental breakfast as I have a gluten intolerance and most hotels only think a piece of gluten free toast covers this so I usually buy other things that are freely available in the shops. No idea why most hotels can't do this but there you go. We had to eat in a different area to the main dining room because we only had the continental breakfast which felt a bit like we weren't to be trusted. The coffee was dreadful, we got better at the train station, it is time these hotels had a real expresso machine instead of the automated ones. Our junior suite was nicely furnished though certainly not much bigger than a lot of standard rooms in other hotels in Europe. The rooftop view was lovely and the bed very comfortable though we did have some trouble making them understand that we liked a top sheet as well as a duvet as we sometimes find the duvet too hot. Overall we had a nice experience and would possibly stay here again, they just need to pay more attention to detail if they want to be classed as a luxury hotel.
- Official Description (provided by the hotel):
- The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more less
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- Also Known As:
- Pand Hotel Small Luxury