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Pand Hotel Small Luxury Hotel
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Reviews (1,353)
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All reviewsjunior suiteglass of champagnechampagne breakfastcharming roomfour poster bedeggs cookedjacuzzi bathfree walking tourchocolate moussebreakfast roomquiet streetsmall barperfect locationwonderful hotellounge areasitting roomturn down service
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Reviewed 30 April 2014

From the check-in to the check-out, the hotel was impeccable in service, accommodations and food quality. The front desk did a great job at helping us find a restaurant for a special dinner. The bartender and breakfast attendant was like having your own personal elegant manservant. A memorable stay in romantic surroundings.

Room Tip: We enjoyed the Ralph Lauren junior suite, but it looks like all rooms are special.
  • Stayed: April 2014, travelled as a couple
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Thank Shepthewonderdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Spent three nights here for my birthday. The location is excellent, in a quiet side street just a short walk from the main square and round the corner from the canal tours. It is about 8 euros in a taxi from the train station. We had a charming room, which was pretty small although nicely decorated. The bed was large enough and comfortable. The bathroom was fairly small and, if I am being picky, the water temperature in the shower fluctuated a bit. The service in the bar was efficient and polite, with a tray of nibbles served with every drink. It wasn't too badly priced either - six euros for a large glass of wine. We only had breakfast on the last morning as a treat - it was enjoyable and filling but I would have preferred them to do a cheaper option without the champagne (I've never understood how people can drink alcohol at breakfast time!). The free wifi was a boon and worked well throughout the hotel. As it was my birthday, we also got a couple of free glasses of champagne at the bar. Overall this is a very good place to stay for a romantic break.

  • Stayed: April 2014, travelled as a couple
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Thank Peejdj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed here for 3 nights, 16th-19th April 2014.

Hotel
Beauiful decorated hotel. Only thing i wasnt happy with is having to fork out €100 a night to stay there even though we had already paid more then other hotels for the room. This is a deposit incase we brake something. I thought this was a little steep as before our holiday started we were paying €300 and didnt get it back in our bank account when we left, as it 'takes a couple of days' to be credited back. Being a guest at the Pand Hotel you do get a voucher to go on a free walking tour around Brugge, if you have time to do this then i would reccomend it. It makes you understand and look at the building and the place different and understand it more, which makes Brugge alot more of a beautiful place to see.

Room
The room was beautifully decorated and a great style. Each room of the hotel is different which i liked. The room was a little smaller then we expected from the pictures, but still not a bad size. It had a great queen size bed, a tv (around 4 english channels, bb1, bb2, music & news), a mini fridge which was expensive to have from however we did buy our own drinks, beers, choc etc and took advantage of using the fridge to keep our own food & drink fresh & cold!! The bathroom was a great size, with a wc, shower, bath, sink, hairdryer, soap, shower gel, shampoo, showercap, shoe buffer, earbuds/cotton wool, tissues (which came in handy as i have hayfever!!) everything you need. If your going there for a couple of nights you probably wont need to take many tolietries. The only main thing we were disappointed with in the hotel room were the pillows (stiff neck!!) and that there was no tea or coffee facilities for the morning. Every hotel we looked at in Brugge had this and we did feel it when we didnt have it!!! Having to go out every morning and paying €2 each for one!! We also had a turn down everynight with free easter eggs and chocolate, which was lovely.

Staff
Staff were lovely, very helpful in everyway. Lovely lady took guided us to the town hall ready for our free tour, instead of just telling us where to go.

Location
Location is perfect, right next to the river and 2 min walk from Belfry Tower in market square, 2 min walk from the Church of Our Lady and 2 min walk from the square with the town hall and famous fish market. There is also a great little cheap pub around the corner from the hotel called The Bellman. If you dont want to pay market square prices for a beer then go this little pub!! To be honest no matter which hotel you choose to stay in in Brugge, you will be close t the centre as Brugge is such a small place, everywhere is within walking distance, even the train station.

Not much more i can say really about Brugge apart from it it picture perfect place to visit. My partner proposed to me in the Church of our lady grounds which was amazing, so im sure you can image i had a wonderful time, and certainly would go back again. Now i know the distance and the size of Brugge I would probably try a different hotel for a lower cost which includes breakfast or at least tea & coffee in the room!!

  • Stayed: April 2014, travelled as a couple
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Thank kezza_marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

This hotel was wonderful -- the service was incredible, the atmosphere was classic and quaint and it was very close to the center of town without the noise and crowds. I would HIGHLY recommend this hotel and would stay there again - it was worth the cost and we were able to take a free-tour of Bruges with a guide that came included with our stay. Our view from our room was also lovely.

For you Americans, the one thing I'll say is that since it is an old building that has been renovated into a hotel, it is small and narrow - the rooms, staircase and lift were all small - particularly the stairs and lift, so as long as you're prepared for that and not expecting America-sized hotel space, you'll be just fine.

  • Stayed: April 2014, travelled as a couple
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1  Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

We spent two nights at The Pand, and only wish we could have stayed longer! Our room, the lounges and breakfast room were all beautiful, peaceful and relaxing. The décor is stunning, the breakfast fantastic and most valuably of all - the staff are fantastic. Each member of the team was so attentive, accommodating and professional at all times.

We selected the Romantic Package, which comes with a bottle of champagne, box of gorgeous Belgian chocolates and a meal in an upscale restaurant. We were treated to a meal at Burg 9, which is a fantastic pairing for The Pand - the food and wine are fantastic and it has a lovely intimate atmosphere.

The Pand helped to make a really lovely trip very special indeed!

Room Tip: Upgrade to a Junior Suite if you can - the rooms are stunning and spacious.
  • Stayed: April 2014, travelled as a couple
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1  Thank Leanora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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