We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dated and not impressed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Pand Hotel Small Luxury Hotel
Ranked #10 of 97 Hotels in Bruges
Certificate of Excellence
London
1 review
common_n_hotel_reviews_1bd8 54 helpful votes
“Dated and not impressed”
Reviewed 26 August 2010

I felt disappointed. The reason I chose this hotel was because of its interior. Having seen lots of pictures, I was expecting well maintained stylish boutique hotel. But in reality, the room looked weary, and the interior wasn't impressive as I had expected. Howeve, breakfast area was very nice. Maybe it was recently renovated. I was expecting that throughout the hotel.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
54 Thank TripRecommendor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynevanhaecke, General Manager at Pand Hotel Small Luxury Hotel, responded to this review, 31 August 2010
I was also very amazed and disappointed with your reaction about our interior.
Everybody can see lots of pictures on the internet and can choose for him/herself if this is the interior he/she likes.
And I understand, taste is very personal.
“des goûts et des couleurs, ça ne se discute pas“ is a famous French expression.
We use beautiful fabrics (most of them from the Ralph Lauren collection) and combine them with antiques and original and authentic „objets d’ art“.
We try to create a timeless and intimate atmosphere.
Our interior is appreciated by lots of interior magazines in Europe:
e.g-.Just now,in August 2010, the famous German magazine of interior decoration “ Country Style” has made a coverage of The Pand of 10(!) pages with the picture of our sitting-room on the cover of the magazine,
in July 2010 ,we received 2 pages in Art&Decoration “ Belgique with the title “Un hotel nommé désir”,
in August 2010 there was a commentary with pictures in “Landelijke Wonen”,
in September 2010 a beautiful book about hotels will appear in which The PAND is featured in 10 pages,
in May 2010 the PAND was selected by theSunday Times as 1 of The Hot Best 100 Hotels in Europe .
We also won the award as Best Charming Hotel of Europe. I could add more reviews of magazines, specialized in interior decoration.

I think, we might have a diffrent taste .. and I respect all tastes.

About the location, we are situated in a very , very quiet street at two steps from the canal, in the very heart of the city next to the Market Square and the Burg Square) . How more central and quieter can you be?

I am happy that you enjoyed our breakfast area. The fabrics and wall paper are also from the Ralph Lauren collection and are in the same spirit as the rest of the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,252 reviews from our community

Traveller rating
    938
    231
    55
    21
    7
See reviews for
124
901
32
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2010

Perfectly placed, perfectly equipped the warm welcome was a great start to our holiday. The room was lovely (002) and I will never forget the champagne for breakfast whilst ham and eggs were fresh cooked for you next to the table. Staff couldn't be friendlier -perfect. It was one of those places I am loathed to recommend because I don't want other people finding out about it; we are already looking at when we will go back.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Titus_Oates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2010

An unforgettable stay. From the moment we arrived we were made to feel at home at this luxury boutique hotel. The attention to detail was second to none. The owners of the Pand are such friendly people, as are all the staff, especially the waiter, who was especially charming. If you decide to stay at this hotel then this will be the making of your holiday. This is by far the best hotel we have ever stayed in - we will be back!! xxx

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aliandy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankeny, Iowa
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2010

The PandHotel was everything and more of what we expected. The entire staff was very gracious and extremely helpful from the very moment we got out of our taxi. The room we stayed in was very spacious, charming, and beautifully decorated. We found the beds to be the most comfortable during our European vacation.
We were sad that we only stayed one night in Brugge. We will definitely return to Brugge and stay at the PandHotel again. We have already provided this hotel information to our friends/family on the East Coast.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmgr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 10 August 2010

the pand hotel was the perfect location for our romantic get-away,every member of staff was charming and helful, our room [aswell as the rest of the hotel] was beautiful and cosy...and the breakfast....YOU HAVE TO HAVE THE FABULOUS BRAKFAST AT THE PAND HOTEL ! the experience truly is unbeatable...oh and join the fascinating 2 hour guided walk around the old town with Andrew
[it's free,and is the perfect introduction for first time visitors like ourselves]

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsmarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 August 2010

Really enjoyed staying at the Pand, the staff were very attentive, the room was clean and well presented, if I have one minor point it would be the towels are not of the quality I would expect of a 4 star hotel.
The breakfast was amazing, cooked on the Aga while you watched, nothing was too much trouble, we would definately stay here again.

A great weekend and we love Bruges

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deaconwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 August 2010

We researched various hotels in Bruges prior to booking and we were very impressed with our choice - The Pand Hotel. From the moment we entered this hotel it lived up to the impression we were expecting from their website.
We stayed in the Ralph Lauren Damask Suite which was exactly like the pictures. It was so comfortable and inviting. The room looks out on to the quiet tree lined street which is in the heart of the town with easy access to everything.
The staff were awesome and handled any request promptly.
We also experienced the breakfast which was exactly as promised and delicious.
If you want awesome pictures that will remind you of your holiday, step outside at sunset and you will be very impressed.
We would like to return to Bruges and would book this hotel again base on our experience.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSGCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.4 mi away
Hotel Prinsenhof Bruges
0.1 mi away
Grand Hotel Casselbergh Bruges
0.0 mi away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Dukes' Palace Bruges
0.1 mi away
Hotel de Orangerie
Hotel de Orangerie
#8 of 97 in Bruges
699 reviews
0.3 mi away
Hotel van Cleef
Hotel van Cleef
#1 of 97 in Bruges
390 reviews
Show Prices
Show Prices
Show Prices

Been to Pand Hotel Small Luxury Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pand Hotel Small Luxury Hotel

Property: Pand Hotel Small Luxury Hotel
Address: Pandreitje 16 | Flanders, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#6 Romantic Hotel in Bruges
#6 Luxury Hotel in Bruges
#16 Business Hotel in Bruges
#19 Family Hotel in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pand Hotel Small Luxury Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Travel Republic (UK), Hotels.com, Ebookers, Priceline, LateRooms, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Hotel.de, HRS and Cancelon so you can book your Pand Hotel Small Luxury Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pand Hotel Small Luxury
Pandhotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing