There was no similarity between our room and images shown on the hotel website. As we were part of an organised tour we may have been allocated the least desirable rooms but in no way was this a 4* hotel or experience.
First impression was of a 'lumpy' bed (image attached) which was beyond description. The bed itself was old, uncomfortable and the linen more grey than white. The bathroom was old and in urgent need of a thorough clean with black mould around the lower tiles. The towels were also a grey colour and so thin they looked years old. The furniture was more than old (but not in a good way), looked like something out of a B & B. An ironing board when requested was delivered with a cotton cover only, no foam underneath! The attendant suggested I use a towel out of the bathroom to stop getting marks from the wire below. All power points were on the ground and when pulling out any electrical cord resulted in the whole skirting board separating from the wall leaving wires exposed. I could go on and on but it is fair to say this was the most disappointing hotel we stayed in over Europe and the UK.
- Official Description (provided by the hotel):
- Tucked in the historic center of Bruges, NH Brugge uniquely boasts all the modern conveniences of a contemporary facility within the antiquated charm of a 17th century monastery. ... more less
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- Also Known As:
- Nh Hotels Bruges
- Nh Brugge Bruges