My husband and I first came to Brugge and stayed at this hotel in October. We stayed on the second floor (the blue floor) and had a lovely room - spacious, clean, comfortable beds (very important to me!). Had a minor snafu when heading to our first assigned room, as we discovered it had not yet been made up from the previous guest. The front desk told us to stay put and brought us a key to a new room immediately. Also had the maid service try to enter our room after we had put the 'do not disturb' sign on door one morning, but figured that was another fluke. Had breakfast there one morning and it was quite good (although Bittersweet in town is much better for the price!).
Enchanted with the city, we brought my parents here for Christmas when they came out from CA. This time, their room was on the 2nd floor, and ours was on the 3rd (red) floor. The 3rd floor is apparently not fully renovated as the 2nd - the bathrooms are shoddy, with dirty, cracking tile and really outdated fixtures. The beds and mattresses were not nearly as good either. When I visited my parents room on the 2nd, I noticed the tile in their bathroom was mildewed, but all else looked as nice as our first stay. One night, we all enjoyed drinks in the bar before heading out to dinner. Drinks were delicious and ambiance was quite nice with the roaring fire and cozy space. On this 2nd trip, the maid staff again entered our room after requesting they do not (thankfully, this time we were not in the room) and were unbelievably loud in the halls in the morning (as in, yelling to each other from down the corridor).
Overall, we really like this hotel (mainly the renovated floor) and it's location, but think they need to find new maid staff that can clean better, be quieter and honor guests wishes about their rooms.
- Official Description (provided by the hotel):
- Tucked in the historic center of Bruges, NH Brugge uniquely boasts all the modern conveniences of a contemporary facility within the antiquated charm of a 17th century monastery. ... more less
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- Also Known As:
- Nh Hotels Bruges
- Nh Brugge Bruges