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Novotel Brugge Centrum
Ranked #29 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Steven M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 11 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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823 - 829 of 2,835 reviews

Reviewed 21 June 2014 via mobile

My wife and I stayed for two nights at this hotel. It is thoughtfully designed, and even has a play room for children next to the reception desk. A light illuminates the kettle and minibar in the room. The toilet is separate from the bathroom inside the room. A door separates the sleeping area from the room's entrance hall to enhance quiet.

Breakfast was plentiful with a great diversity of foods provided.

The staff was friendly and helpful. Its members seemed to consider themselves part of a team.

This hotel was well worth the stay.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Eyeforu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 10 July 2014

Dear guest,

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us.

May we offer our sincere thanks for your kind comments about your stay at Novotel Brugge Centrum. We are happy to read that you enjoyed our extensive breakfast buffet and the service of our staff. We are very proud that our efforts are appreciated by our guests.

It was a pleasure to serve you and we hope to welcome you again very soon.

Best regards,

Petra De Meyere
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The Novotel Centrum meets expectations for a convenient, well located, and reasonably priced hotel. A short walk to the main square and very close to the canal cruise terminal and the Our Lady of Brugge church, home to the Madonna of Brugge . The rooms are modern, simple and very clean. The hotel has a bar and restaurant, but with so many places to eat nearby, there is no need to eat hotel food.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Thank Mrhmesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 10 July 2014

Dear guest,

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us.

May we offer our sincere thanks for your kind comments about your stay at Novotel Brugge Centrum. We are very proud that our efforts are appreciated by our guests.

It was a pleasure to serve you and we hope to welcome you again very soon.

Best regards,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The hotel is situated within a reasonable walking distance of the rail station in a quiet area of town. Although tucked away down a cobbled street and sharing a courtyard with Ibis Hotel, it is nevertheless on the doorstep to all that Brugge has to offer.

The Desk Clerk, Francis was his name, was super. Great English ability (unlike my Flemish/French), competent, very helpful and attentive. One of the most efficient and friendly Welcomes we have experienced.

The room was spacious enough and provided all that we needed, regardless of the length of stay (3 nights in this instance). Everything was neat and tidy upon arrival, though the Welcome Tray was typically limited (no biscuits, only drinks). Sleep was restful.

We didn't have breakfast at the hotel or evening meals - those were taken out and about in the city. We also didn't partake of any other services that the hotel offered as we do not require them. When visiting foreign locations we want to be out there exploring, not spending all morning in the gym or whatever.

So, for our purpose (and, likely for most visitors), our choice of hotel did us proud. We will return to Brugge one day and will certainly consider staying at Novotel Centrum again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sputryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 10 July 2014

Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Our team has been informed with your kind comments.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,

Petra De Meyere
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

This is an excellent base for your stay in Bruges. The rooms are large, clean and modern and very well priced. The staff were very nice and let us check-in on arrival which was at about 9.30am!

The hotel is located close to all of the major sights in Bruges, which is only small, so you are easily able to walk everywhere. There is also a handy supermarket across the road - good for tasting Belgian beers!

Highly recommended for a stay in this lovely city.

  • Stayed: May 2014, travelled as a couple
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1  Thank Rangeybull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 2 July 2014

Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and in our beautiful city. It is also encouraging to learn that you are satisfied with our service. Our team has been informed with your kind comments.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Very practical and efficient hotel for a weekend. Good service etc. as expected from Novotel. We have been to Bruges before and not stayed in this hotel but would do so in the future. Good value for money when booked direct with Accor.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LDGK90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 2 July 2014

Dear guest,

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us.

May we offer our sincere thanks for your kind comments about your stay at Novotel Brugge Centrum. We are very proud that you appreciate our service and that you would stay with us again in the future.

It was a pleasure to serve you and we are looking forward to your next visit to the beautiful city of Brugge.

Best regards,

Petra De Meyere
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Steve M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this reviewResponded 21 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Brugge Centrum

Address: Katelijnestraat 65B, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Business Centre with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#4 Green Hotel in Bruges
#11 Business Hotel in Bruges
#13 Family Hotel in Bruges
#35 Romantic Hotel in Bruges
Price Range: £65 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Brugge Centrum 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Novotel Brugge Centrum is a 3 star hotel in the historic centre of Bruges, a unique European city known as the Venice of the North. It features 126 comfortable and functional rooms, a bar and restaurant, plus 8 rooms for meetings and conferences and1 large multifunctional room. The hotel is equally suited to business trips and holidays in Bruges with your partner or family, boasting a garden, terrace and outdoor heated pool in summer. Public pay parking available under the hotel. ... more   less 
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Also Known As:
Novotel Brugge Centrum Hotel Bruges
Novotel Hotel Bruges
Novotel Hotel Brugge Centrum
Novotel Bruges
Bruges Novotel

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