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Crowne Plaza Brugge
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Reviews (1,641)
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850
619
123
34
15
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All reviewsgreat locationoverlooking the squareupgraded to a suiteholy bloodtwo double bedsunderground parkingcentral locationsmall gympool and saunamodern hotelfamily roomexcellent hotelroom was largebeautiful cityper dayold citybell tower
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824 - 829 of 1,641 reviews
Reviewed 12 September 2012

Great rooms - very spacious and the location could not be better! People were friendly and helpful woth maps, directions, etc.. We did not eat here as it seemed pricey, but it looks nice. There are a lot of great restaurants nearby. Highly recommended!

Room Tip: Use Trip Advisor to find restaurant.. We ate two horrible means because we went to the restaurants in the plazas.. Please find this place and go have hot chocolate and waffles here... The Old Chocolate House ... it is ranked very well on Trip Advisor and after spending a while there, it is very clear why!! Unforgettable!
  • Stayed: September 2012, travelled with family
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Thank She-Makes-Me-Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

My new husband and i decided to take our honeymoon in bruges, we booked threw agency not a cheap holiday but was a good idea easy to get to. We where staying for a week standerd room 2 single beds pushed together may i add we where on our honey moon!!!!!!!!!!! .
the room was attended every day beds made more coffee,tea, milk for room our bed sheets not changed one the whole week. I thought this was utter rubish considering if we stayed in hotel only one night we would have clean sheets, at least one would of been nice and a econition this was a special accation for my new husband and myself. Also a worning to people wanting to stay in hotel there is a 5 euro tax each night that we knew nothing about. will never stay in a crown plaza again.

  • Stayed: August 2012, travelled as a couple
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1  Thank lou266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Brugge, responded to this reviewResponded 2 October 2012

Dear lou266,

Thank you so much for your review of our hotel. I apologize for the shortcomings you may have experienced with your room accommodation. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It is our regret that we failed to meet your expectations. While we understand that your stay was less than satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Lera M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2012

Really lovely hotel; the family room we stayed in was superb, really nicely furnished and tons of space - usefull for me with two boys. No problem with street noise, despite good central location.
Car parking available and not a massive rip off price. And free coffee in the foyer in the morning was much appreciated!! - if you're like me and just need a caffeine breakfast long before eating something!
Overall a stress free stay at a comfortable unfussy hotel.

  • Stayed: August 2012, travelled with family
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Thank CityTraveller009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2012

We used our Priority club points, expecting a normal room, but on arrival we discovered that we had been upgraded to a junior suit, and that really delighted my wife.

The suite was fantastic and the complimentary box of chocolates really sold it for my wife - a few bottles of beer would have pleased me also - but there again you can't win them all.

Breakfast was a feast, and the choice was without bounds.

Well done to the Manager and Staff of the Crowne Plaza Bruges and many thanks, you made it a special stay

  • Stayed: September 2012, travelled as a couple
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Thank colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2012 via mobile

You couldn't pick a better hotel in terms of the location as it's right in the centre and in a square surrounded by shops and restaurants. That said we drove in with the assistance of a sat nav, without which we would have undoubtedly struggled to get to it through the complex warren of one way streets.

We had one night here paid for with priority club points and it was worth every one if them. We received an upgrade from a standard room to a suite and a box of complimentary Belgian chocolates.

The staff were helpful and welcoming and the room was very clean.

As we paid for the room using points breakfast wasn't included and would have been 23 euros each! However we had no problem finding a much cheaper alternative a few minutes away.

Would definitely stay here again as overall it was the great standard you expect from a Crowne Plaza

  • Stayed: September 2012
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1  Thank Lucinda74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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