We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very enjoyable stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Brugge
Ranked #25 of 97 Hotels in Bruges
Certificate of Excellence
Reviewed 30 April 2014

The beds and bed linen were lovely.

The bedroom and bathroom nice and big. The hotel is not full of character but it is very comfortable and in a fantastic location.

The staff were nice and helpful as well.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank daisyleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,546)
There are newer reviews for Crowne Plaza Brugge
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

536 - 542 of 1,546 reviews

Reviewed 24 April 2014

Stayed for 2 nights. Excellent hotel, clean and tidy, nice clean and comfortable room. Friendly and efficient staff. Parking available underneath but costs €20 per night. Stayed on 7th floor, was quite warm in the night, would of been nice to have had them turn on the air conditioning, but I guess was not available due to being out of season. These are minor points and don't detract from the overall experience

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dazmo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

We stayed at the hotel from the 14th April for 3 nights in a family room on the 3rd floor as we have 2 children. The room was clean and had great views overlooking the square. The staff we very helpful and did whatever was asked if them. The swimming pool was used twice and was clean and empty when we was there although a little cold for a heated pool. Location is key and this hotel is a short walk from all the main attractions, so perfect. The restaurant was pricey as is breakfast at €23 per person, per morning. You can get cheaper if you go to the main square for around €10. All in all a lovely hotel and a stunning city.

Stayed: April 2014
Thank Lee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Three night stay - Easter weekend. Good location. Staff friendly, no issues. We had breakfast as part of our deal, was very good, lots of choice and buffet rgularly replenished. We did mention that we could not get the heating in our room to work and were told there was a fault and a heater would be provided, pity it wasn't mentioned on check in. Apart from breakfast did not eat at the hotel, so cannot comment. Hotel has an undergoround car park which is a bonus unless like us you were in the room above the entrance, the shutters were very noisy in the middle of the night. Other than that the hotel does the job.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hemel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruggeCPB, General Manager at Crowne Plaza Brugge, responded to this reviewResponded 5 May 2014

Dear Guest,

thank you very much for your feedback regarding your stay. Your comment will help me to improve our serivce and quality. I will speak to my night staff to be carefull with entrance door of the Parking. Normally we shut down this door after everybody left the hotel. I really want to apologize for the inconvenience you had.

Best regards

Lucas Bakx
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014 via mobile

Well were do I start.
this was a birthday treat for me from my beloved who had upgraded room on booking
main area nice but on arrival to our room carpet was dirty and marked, empty fruitshoot bottle under bed edge.
Following day cooked breakfast was greasey and sausages still pink in middle, back in room empty bottle still there and cleaning cloth left on bed.
last day cooked breakfast was better but sausages still pink and salmon was alittle smelly.
At checking point was told we had a 60€ bill plus carpark fee ( carpark fee was fine as we know about it but its pricey) we asked about 60€ bill they said it was for the fee to have a front room (which my beloved had already paid for when booking as a upgraded room was glad he had the paperwork with him) and city tax was a small part of the bill. (They cleared the bill of upgrade due to the paperwork only)
Cafe plaza staff not the most welcoming nor friendliest.
The gentleman giving more info in the reception area is by far the best thing about the place. I would like to thank him for all his help and friendliness.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bubbauno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BruggeCPB, General Manager at Crowne Plaza Brugge, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you very much for your comment regarding your stay. I really want to apologize for the inconvenience you had during your stay. I will definitely speak to my staff, we have to improve our quality and service. Your feedback helps me enormously. Can I ask you to contact me personally to discuss your feedback so I can learn more about your feedback of your stay.

Best regards

Lucas Bakx
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We were in Bruges for 2nights whilst on a European tour. The service was fantastic and family rooms were very spacious. Few steps from the Hotel you are in the heart of Bruges and great value for money.

Room Tip: We stayed in a family room and it was great. Breakfast is included and we also got 20% discount for...
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sanjeeva w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

Arrived at 11am, room ready and no problem with early check-in which was great. Very friendly receptionist gave directions to the car park (not cheap) and also tourist information at check-in which was quickly followed up by the concierge pointing out all the best places to go.

The room, whilst clean was relatively small and looks quite dated really, but overall maintenance was good. We were in 201 which was convenient as the lifts were out of service for a few hours during our stay, so not too far to walk to reception.

Location was great and I would stay again. Well done CP.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jeremy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.0 mi away
Grand Hotel Casselbergh Bruges
0.3 mi away
Hotel Navarra Brugge
Hotel Navarra Brugge
#15 of 97 in Bruges
2,234 reviews
0.1 mi away
Pand Hotel Small Luxury Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
0.1 mi away
Hotel de Orangerie
Hotel de Orangerie
#8 of 97 in Bruges
741 reviews
0.3 mi away
Hotel Prinsenhof Bruges
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Brugge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Brugge

Address: Burg 10 | West Vlaanderen, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bruges
#10 Family Hotel in Bruges
#16 Luxury Hotel in Bruges
#25 Romantic Hotel in Bruges
Price Range: £121 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Brugge 4*
Number of rooms: 96
Official Description (provided by the hotel):
Crowne Plaza hotel Brugge is situated in the city centre of the charming and romantic city of Bruges, conveniently located on the magnificent Burg Square, adjacent to the historic Town Hall and the Chapel of Holy Blood. The Crowne Plaza hotel Brugge has 96 full renovated air-conditioned rooms with TV, pay TV, iron,coffee&tea facilities, mini bar and safe.The wellness and recreational centre offers a pool, a fitness room and a sauna.The Crowne Plaza hotel offers a new restaurant concept with PlazaCafé. A hip and trendy restaurant(with a superb terrace from March until November) and serves an excellent breakfast buffet, lunch and diner. Enjoy a nice coffee or Belgium beer. Every Sundaylunch a family buffet is served. The PlazaCafé Bar is an ideal meeting place, with its comfortable and relaxed atmosphere. Meetings-conferences-banquets For a modern decor in warm colours we can propose the Burgh Room (for up to 250 people). If you prefer historic surroundings we can organise an unforgettable banquet in our 14th century cellar or amidst the ancient foundations of the old St Donaas Church. Free wifi available through the whole hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travel Republic (UK), IHG, Expedia, TripOnline SA, Ebookers, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Crowne Plaza Brugge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Brugge Hotel Bruges
Crowne Plaza Bruges
Crowne Plaza Hotel Brugge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing