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Die Swaene
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Reviews (479)
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All reviewsthe main hotelfish marketoverlooking the canalbeautiful hoteljunior suitelarge windowsstayed one nightperfect locationfriendly hotelbreakfast roomboutique hotelwonderful staylovely roomwithin easy walking distancebreadthe main squarepastries
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Reviewed 4 November 2012

Recently returned from a 2-night stay at the Die Swaene hotel. The location is great, only minutes from the Markt and central square. However, the hotel car park is pretty difficult to find – don’t just rely on your SatNav and the hotel address! We stayed in one of the rooms in the annexe, which is across the canal from the main hotel. The room was spacious, comfortable and directly overlooked the canal. But, as previous reviews have indicated it was a little strange not being in the main hotel particularly as access to the room was via the entrance to the hotel’s restaurant, The Pergola, which is obviously freely accessible to anyone off the street. Upon arrival in the room, there were no towels in the bathroom, which only appeared after several phone calls to reception. There was also no safe in the room or a heated towel rail in the bathroom (in fact, there was no heating in the bathroom at all). We were also shocked to return to our room on the second day to find that our bedroom door had been left wide open! While this wouldn’t be such an issue if you’re in the main hotel, the fact that anyone can access these rooms directly from the street, with no hotel reception to walk past or secure door and there’s no in room safe, I felt this was frankly unacceptable security for a 4-star hotel. Overall, while the location is great, breakfast is lovely and the on-site car park is a bonus, I think there are probably better options in Bruges for the same money and I probably wouldn’t return.

Room Tip: Avoid the rooms in the annexe
  • Stayed: October 2012, travelled as a couple
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1  Thank Hampshire32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

Wow, what a great hotel with a great location. We only stayed 1 night in Bruges, but the Die Swaene was definitely the best hotel in a 4 city tour. The room we had was huge--I believe we were upgraded to a suite, and it was like being in an old European mansion. Nice sitting area with a fireplace (which we didn't use) and comfortable bed and sleeping area. THe public areas of the hotel are also mansion-like. THe breakfast had a nice array of cohuces, and the foood wwas very good. The hotel staff were exttremely friendly and outgoing, which really helped make our short stay there great. We would definitely stay there again on future triops to Bruges.

  • Stayed: October 2012, travelled as a couple
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Thank mdkatzaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

Arrived in Bruges late Saturday afternoon in high season as a party of 6 to find that the hotel we had booked was a fleapit. Spent the best part of an hour going door to door in the Old Town looking for accommodation but to no avail. Then this kind man approached us and asked if he could offer assistance. Turned out that he was the Manager of Die Swaene and although this hotel was in a different price bracket to what we had planned we bit the bullet as he was so nice and helpful.

Wow! Timeless elegance. That's the best way to sum up Die Swaene. I will definitely be visiting again and I can recommend this superb establishment to anyone who wishes to kick back and feel very, very special.

Two minutes walk from the Old Town Square and almost every other main point of interest - just an ideal location - and with its own car park.

Room Tip: The Old Town is quiet so there really is no preferred side of the hotel if you are a light sleeper.
  • Stayed: July 2012, travelled with friends
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Thank philfaebuckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

My boyfriend and I have just got back from a four day trip in Bruges where we stayed at Die Swaene for three nights.
The hotel is in an excellent location - the Markt and Burg (the main squares in Bruges) are only a few minutes walk away and the canal side location make the hotel very quiet at night with beautiful views over the water.
On arrival, we were met by cheerful staff who carried our bags to our room. The room was spacious and well furnished with a spotless bathroom. Free toiletries and fruit were provided.
Our stay at the hotel was excellent - the staff were extremely flexible (letting us leave our bags in the hotel after check out and cooking us breakfast after we slept in over the offical 'cut off time'!) My only regret is that I forgot my swimming costume and didn't get to try out the pool.
I would recommend Die Swaene to anyone and would definitely stay there again. My only word of warning is do not be too hasty to commit to having breakfast at the hotel every day - although the breakfast was very pleasant there are lots of local independent cafes that also offer breakfast nearby if you wish to sample a variety of what Bruges has to offer on the culinary front.

Room Tip: To get a canal view, you will need to book a deluxe room or a suite.
  • Stayed: October 2012, travelled as a couple
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Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

You can't get any more authentic: right on a canal, steps from everything you probably want to see and everywhere you want to eat, in converted, centuries-old buildings. It's like staying in a museum. This was the only hotel that the guide on our canal boat trip pointed out. The rooms, accessible by small winding staircases or a small lift are clean, of comfortable size, well-furnished and well-equipped, with modern bathrooms. They're a little underlit, and the paint and carpets could use some touchups, but we stayed there at the end of what apparently was a very busy tourist season, so maybe that was to be expected. In any event, it did not detract from our visit. The staff was very friendly and accommodating. The breakfast buffet was large and delicious and served on Limoges china in a beautiful, room. There's even a small swimming pool and a sauna. Parking (for a fee) is available around the corner.

Room Tip: Definitely request a room overlooking the canal and watch for the swans floating by in the morning.
  • Stayed: October 2012, travelled as a couple
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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