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“Excellent stay at Swan hotel!” 5 of 5 bubbles
Review of Die Swaene

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Die Swaene
Ranked #59 of 97 Hotels in Bruges
Certificate of Excellence
Paris, France
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent stay at Swan hotel!”
5 of 5 bubbles Reviewed 5 December 2012

We had an excellent stay at the Swan hotel. All expectations were met. The room was quiet and clean and VERY comfortable. Great view too. If we had to say something bad, it would only be little details. Nothing very important. And the staff is very helpful. Top hotel, Top food, Top location, Top people.

  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DinoPachino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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433 reviews from our community

Traveller rating
    226
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    53
    23
    15
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 December 2012 via mobile

A beautiful gem of a hotel conveniently located near to all the main sights. The staff were charming and friendly at all times. The breakfast was also excellent. It was a pleasure to stay there & I'd definitely go back. In fact it's one of the nicest hotels I've been to EVER !!

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HCF46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 20 November 2012

We stayed 3 nights at the Die Swaene Hotel in a superior room with canal view. The room was spacious with a fireplace but even with all the lights on it is a very dark room. The furniture is very old and in our room we found a lot of issues that need to be fixed (shaving mirror broken, socket not working, light above the bed not working, armchair with peeling material). There is also no safe in the room. Definitely is not a 4 stars hotel. Overall, while the location is great, breakfast is very good, I think there are probably better options in Bruges for the same money and I wouldn’t return to stay here.

  • Stayed November 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank elena_tache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 9 November 2012

we booked the hotel for 3 nights, received confirmation includign for the restaurant and were told one day later that we have to move to another hotel for the last night. they were 'kind' enough to give the phone number for the other hotel, but were told to call ourselves. tuff luck, we throw you out of your room without any apologoes or refund. welcome to SLH and Brugge. do not book here if you want a peace ful stay.

Stayed November 2012, travelled as a couple
Helpful?
2 Thank m s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 4 November 2012

Recently returned from a 2-night stay at the Die Swaene hotel. The location is great, only minutes from the Markt and central square. However, the hotel car park is pretty difficult to find – don’t just rely on your SatNav and the hotel address! We stayed in one of the rooms in the annexe, which is across the canal from the main hotel. The room was spacious, comfortable and directly overlooked the canal. But, as previous reviews have indicated it was a little strange not being in the main hotel particularly as access to the room was via the entrance to the hotel’s restaurant, The Pergola, which is obviously freely accessible to anyone off the street. Upon arrival in the room, there were no towels in the bathroom, which only appeared after several phone calls to reception. There was also no safe in the room or a heated towel rail in the bathroom (in fact, there was no heating in the bathroom at all). We were also shocked to return to our room on the second day to find that our bedroom door had been left wide open! While this wouldn’t be such an issue if you’re in the main hotel, the fact that anyone can access these rooms directly from the street, with no hotel reception to walk past or secure door and there’s no in room safe, I felt this was frankly unacceptable security for a 4-star hotel. Overall, while the location is great, breakfast is lovely and the on-site car park is a bonus, I think there are probably better options in Bruges for the same money and I probably wouldn’t return.

Room Tip: Avoid the rooms in the annexe
See more room tips
  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Hampshire32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 October 2012

Wow, what a great hotel with a great location. We only stayed 1 night in Bruges, but the Die Swaene was definitely the best hotel in a 4 city tour. The room we had was huge--I believe we were upgraded to a suite, and it was like being in an old European mansion. Nice sitting area with a fireplace (which we didn't use) and comfortable bed and sleeping area. THe public areas of the hotel are also mansion-like. THe breakfast had a nice array of cohuces, and the foood wwas very good. The hotel staff were exttremely friendly and outgoing, which really helped make our short stay there great. We would definitely stay there again on future triops to Bruges.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mdkatzaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallinn, Estonia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 October 2012

Arrived in Bruges late Saturday afternoon in high season as a party of 6 to find that the hotel we had booked was a fleapit. Spent the best part of an hour going door to door in the Old Town looking for accommodation but to no avail. Then this kind man approached us and asked if he could offer assistance. Turned out that he was the Manager of Die Swaene and although this hotel was in a different price bracket to what we had planned we bit the bullet as he was so nice and helpful.

Wow! Timeless elegance. That's the best way to sum up Die Swaene. I will definitely be visiting again and I can recommend this superb establishment to anyone who wishes to kick back and feel very, very special.

Two minutes walk from the Old Town Square and almost every other main point of interest - just an ideal location - and with its own car park.

Room Tip: The Old Town is quiet so there really is no preferred side of the hotel if you are a light sleeper.
See more room tips
  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank philfaebuckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Die Swaene

Property: Die Swaene
Address: Steenhouwersdijk 2, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Bruges
#51 Romantic Hotel in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Die Swaene 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Die Swaene**** is a sanctuary overlooking one of the most picturesque canals, right at the very heart of the old historical city center and just a stone-throw away from the Market and Burg square. This prize-winning hotel is considered to be one of the most romantic and peaceful boutique hotels in Europe and is renown for its customer-friendliness and excellent service. Quite a unicum in this age of 'time is money' but here one still finds time to listen to the needs of the guest. Die Swaene**** has 24 elegantly furnished and individually decorated rooms and the public rooms have an atmosphere of times past. The authentic salon "Guild of Merchant Taylors" (1779) is classified heritage and a perfect place to relax by the fire-place after a day of exploring the beautiful city. Or do you prefer to take an aperitif in the cozy bar or have a plunge in the swimming pool with sauna? Its all possible in Die Swaene. At the opposite side of the canal one finds the "Pergola" wing with 8 Superior Deluxe rooms, each with fire-place in the room and view over the water. From Monday to Friday we offer a free guided tour with an English speaking guide. Die Swaene**** has everything to make your visit unforgettable ! ... more   less 
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Also Known As:
Die Swaene Bruges
Die Swaene Hotel Bruges

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