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Lace Hotel
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Reviews (313)
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Reviewed 23 September 2013

There are no plus points for this hotel and any agent selling rooms in this hotel should be very aware that they are not fit for use. As one reviewer has already described, the bathroom looked like it belonged on a cross channel ferry. The lighting was so poor that my husband and I deliberated about buying a lamp. As for the noise coming from the bar next door well, it was a relief when 4 am arrived except that was when the delivery lorry turned up! Aah home at last for some peace and quiet and a good night's sleep.

  • Stayed: September 2013
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1  Thank Ardn-Yar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

The hotel was clean and modern, the breakfast was really good aswell, the staff were friendly and helpful. We were upgraded to a luxury room which was really spacious, clean and comfortable, the only negetive was the heat, the room was really stuffy and the a/c unit didnt work, also we had single beds pushed together with a big gap between them. We had the windows open on the first night as we couldnt sleep due to the heat which resulted in us both being bitten countless times by mosquitoes, both of us had to visit the pharmacy and I have been to the doctors twice on my return. Overall - The Lace Hotel is in a really good location, is a nice comfortable base and is reasonably priced!
Bruges is a beautiful place ot visit with lots to see and there is a nice, relaxed atmosphere. My advice if you go in the summer months (we were there early September) would be to take some mosquito repellent and after bite!! I would love to go there around Christmas time for the markets!

Room Tip: If you book through Delphech travel like we did (who were really helpful), you get a free room upgrade!
  • Stayed: September 2013, travelled as a couple
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Thank sarah c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

As a retired couple we decided to spend a few nights in the beautiful and romantic city of Bruges, which it was. Sadly this was totally marred by the really bad choice of staying at the Lace Hotel.
The only positive was its close location to get around easily. On arrival the room we were given was not very clean and the sink was very unpleasant not very clean , cracked, discolored and had no plug. The room had no air conditioning and was very hot so really needed to have the windows open for ventilation but there was a night club that went on until 4:00am every morning of the four nights of our stay with the added bonus of having a refrigerated lorry with its engine running outside our window from 7:00am until 9:00am every morning- so we had a 3 hour slot of peace each night. Would not have associated Bruges with being like Ibiza , Majorca etc !
So if you want to have peace and quiet do not think of going anywhere near this hotel.
The breakfast was acceptable apart from the open display of meats , fish and cheese that the fly's obviously arrived before the quests- basic hygiene suggests that these should be covered.
I have done a large amount of travelling during my life and can say that this is definitely the worst Hotel I have ever stayed in and in my opinion is not even worthy of a 2 star rating let alone the 3 star rating it currently has.
We tried to move to another room but this was smaller , hotter and not even as nice as the one we had. Needless to say we will never be returning

Room Tip: Choose another Hotel
  • Stayed: August 2013, travelled as a couple
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

Was bounced here from Hotel T'Putje when the later went on fire & was closed down. On arrival staff had no record of my booking - 1 hour later the error was identified to much apologies from the staff. Hotel was fine - room was clean & tidy. The bathroom alas seemed to have been stolen from the cabin of a cross channel ferry - the toilet required a good clean & the washbasin was broken. Breakfast the next day was tasty & filling. I was unfortunate to have a room to the front of the hotel - and the noise from next doors bar was clearly audibe all damn night. The double glazing made no difference. The llack of aircon didnt help either. I would stay here agin - but would request a room away from the front.

Room Tip: Not towards the front.
  • Stayed: August 2013, travelled with family
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Thank FlannoUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

My partner and I went to Bruges for my Birthday, it was August Bank Holiday weekend .. we arrived at the Lace hotel on the Thursday evening and given a room at the top of the hotel in the attic, it was tiny with a very small excuse for a bathroom, the toilet was broken, the sink was all cracked.. The room was very hot with no ventilation, we were lucky enough to get a fan from reception only to find it was useless. We got up for breakfast the Friday morning ..then wished that we had not, the staff were rude and unhelpful the breakfast dreadful. Friday evening no clean towels in the room. Then the best of all Friday and Saturday evening a couple of the bars outside were packed with teenagers the music so loud could not sleep this went on until 4. am in the morning. The staff do not care. There is also no security and never any one on reception. We travel quite a lot and love Bruges, but this is the worst hotel we have ever been in. It was a busy weekend.. if we could have found somewhere else to stay we would have moved. Stay well clear .

Room Tip: Not sure about the other rooms in this hotel .. there is a nice picture of a four poster bed so maybe there are some better rooms. Do not go 4th floor attic room. All the rooms at the front where the bars are will be noisy.
  • Stayed: August 2013, travelled as a couple
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2  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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