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“The water view too dear.”

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Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
Ranked #3 of 97 Hotels in Bruges
Certificate of Excellence
Boston
Level Contributor
102 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
“The water view too dear.”
3 of 5 bubbles Reviewed 26 December 2012

It was our second time in this hotel; we stayed for one night in May 2012, four years after our first visit to Brugge in 2008.

Since then it reinforced the impression that it is a sort of place that lives off its location. This time again we had a canal facing room and the view was simply marvelous. You open the window and the festive sounds of people entertaining themselves fill the room. The experience can be compared to staying at the Grand canal in Venice, but on a smaller scale as the canal and the boat procession in Bruges are truly tiny compared to La Serenissima; yet they have their own charm due to its miniature scale.

The good things about this hotel are:
1. Our classic canal-facing room was nice and cozy, styled in weathered wood with Flemish accents and colors as from a Flemish still-life – pale and grey, discreet and tranquil, matching the water color palette outside. The chairs were inviting, although the room was so small, perhaps they should not be there.
2. The king bed was truly excellent, extremely large and comfortable, with a warm and soft blanket and superb sheets.
3. The bathroom was adequate, although for the rate it had no bathtub, no window, only a very good shower. The design was high quality, though – all marble. The bathrobes were a pleasant touch.
4. The hotel is splendidly and stylishly decorated, with exquisite antiques, opulent curtains, period furniture, leather chairs in the breakfast room – definitely the design is well-thought through and restrained; the public rooms are fascinating.
5. The breakfast was quite rich, with various breads, cold cuts and champagne. However it is extra, not included in the room price, and for the rate very expensive.
6. The location was the best possible, on the canal and in the very center of the city; the location is the strongest point of this hotel.
7. The WiFi connection was very good in the room, both my Android phone and computer worked well with it. It was the only extra that came for free.
8. The personnel were friendly, helping with my bags.

Not so good:
1. Although the room was warm and cozy, it felt very small. The ceiling was not high and it felt as in a nice candy box. Our bags filled the room to capacity; there was no space to hide them somewhere.
2. There was very, very little closet space, and its organization was very old-fashioned and inefficient.
3. Breakfast was expensive. Even if we knew that it was extra, somehow it felt inhospitable. I’d rather if they increase the room price and not charge for breakfast separately.
4. Parking was away, but that was to be expected.
5. There was no minibar, no tea/coffee maker in the room.

Overall, this hotel is good for special occasions only, when one wishes to have a fancy of a room with a Bruges water view. Therefore it is hard to judge it as not having a good value, since for those who must have it the hotel is a great place. But somehow the view, albeit beautiful, did not seem to compensate for the lack of comforts, considering the overall bill.

After staying one night, we left without regrets and even with relief – one night was definitely enough to experience this place again, although it really did not change except for the rates. I expected more, but that was only the same view!

While this is a cute hotel, I am not sure we’ll stay here again.

Room Tip: The only reason to stay here is to have a room with a canal view, so chose accordingly.
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  • Stayed May 2012, travelled as a couple
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    • Sleep Quality
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Helpful?
6 Thank Gradiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,063 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2012 via mobile

Bruges is a must for a romantic weekend away. He place is just magical, probably the most beautiful city I have been to. The hotel is sat right on the canal which is incredibly picturesque. Everything was perfect and I couldn't recommend the hotel enough. Will hopefully return next year.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yvonnetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 December 2012

The canalside location and stunningly quaint building are what strike you first. Followed closely by the hotel staff; so friendly and welcoming. They couldn't help enough and even offered to give us an umbrella to cover us on our trip to the station after we'd checked out. The room was lovely, cosy and clean, and the bathroom was lovely - the power shower is amazing. The little chill-out area is really nice for a cheeky snifter before bed - brought to you with a smile (and a few Belgian chocolates on the side). The breakfast is expensive - 50Euro for 2 of us - but you could get your money's worth by taking in the full cooked brekkie with champagne, if that's how you roll. The room breakfast is served in is almost worth the money alone however; amazing views of the canals and other beautiful buildings, and a cute open fire. The location of the hotel is great, with the unique beer wall bar right next door, and the canal trips setting off from round the corner. And it was the hotel from In Bruges. What more do you need. Amazing place in every way, would go back in a second.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IkkunaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surrey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2012

I cannot praise this hotel enough. The most superb location, exquisite interiors, luxurious bedrooms and bathrooms and perfect service. The champagne breakfast is a must served in the beautifully decorated dining room with open fire overlooking the canal. The small lounge offers the perfect place to enjoy a mid morning tea or evening drink. From the moment we arrived we felt so welcome and safe. The original artwork that decorates the walls means that the hotel entrance stays locked. All the staff were friendly, helpful and warm and at all times professional. A daily complimentary tea or coffee was a nice touch as we planned the days Christmas shopping. Our room overlooked the waterways and every night a small piece of Belgium chocolate found its way onto the pillow. Checkout is 11am which is such a sensible time and concierge are happy to hold onto your bags for as long as you need. This hotel is indeed a piece of exquisite luxury in the world that everyone should try once. For us once is not going to be enough.

Room Tip: If you want to experience Bruges at its utmost I would go for a canal view room.
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank byronSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ventry, Ireland
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 9 December 2012

This is a beautiful small hotel, full of charcater and wonderfully located in a stunning city. The staff were efficient and pleasant and the champagne breakfast (€25 per person) was delightful. We will definitely return to Bruges and I cannot see us staying anywhere but here

Room Tip: Ask for a room overlooking the canal, if you can afford it
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soonas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 8 December 2012

The Relais Bourgondisch Cruyce really is a luxury, characteristic, haven of calm in the centre of bustling Bruges. It is tucked away just off a busy street and within walking distance from all the main tourist attractions, shops and restaurants.

We chose not to park in the hotel car park as it was 25 euros for 1 day but the gentleman on reception kindly pointed us in the direction of a cheaper overnight car park which cost just 8.70 euros and was just a few minutes walk from the hotel across one of the beautiful canals.

The staff were very helpful upon check-in and took our bags up to our room which was much appreciated! The room itself (34) was absolutely stunning and spacious and the bed was HUGE!

We chose not to have the breakfast at the hotel as we wanted to get out and about (we only stayed in Bruges for one night) but if the rest of the hotel is anything to go by then I imagine it is lovely.

I think you would struggle to find a more beautiful hotel in a better location in Bruges!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NatalieMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 December 2012

Two special nights in a truly wonderful hotel. Our rooms had exquisite views of the canals and the location was perfect. The fabulous brunch was served in a lovely, cozy, firelit room. Especially helpful is the manager, Eddy - warm, friendly, knowledgable, and a great source for all things Bruges.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relais Bourgondisch Cruyce - Luxe Worldwide Hotel

Property: Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
Address: Wollestraat 41 - 47, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Luxury Hotel in Bruges
#5 Family Hotel in Bruges
#7 Romantic Hotel in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Relais Bourgondisch Cruyce - Luxe Worldwide Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Romantic boutique hotel housed in extraordinary waterfront residence, decorated with antiques, objects of art and luxurious fabrics. ... more   less 
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Also Known As:
Relais Bourgondisch Cruyce Bruges
Relais Bourgondisch Cruyce Hotel Bruges

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