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“Wonderful hotel in superb location”

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Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
Ranked #4 of 97 Hotels in Bruges
Certificate of Excellence
Reviewed 7 September 2010

Luxury accommodation with extremely friendly and helpful staff made our stay perfect. Beautiful setting on the canal, yet only a few steps to the centre of Bruges, the location cannot be faulted. We highly recommend this hotel and will definitely return.

  • Stayed: September 2010, travelled as a couple
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3  Thank akjkbaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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791 - 797 of 1,149 reviews

Reviewed 28 August 2010

We stayed for two nights for a birthday celebration and the hotel was a brilliant choice by my partner. Chosen because it features in one of my favourite films "In Bruges" I'm happy to say that it did not disappoint. It is situated in the heart of the city with canal views which makes it a perfect location for exploring Bruges which is all easily walkable and from the minute we arrived we loved this hotel. The historic building has been sympathetically decorated, it is stylish and romantic and the staff are really friendly and helpful. Our room was tucked away in the eaves of the building and had the most amazing beams, so what it may have lacked in floorspace was more than compensated for by the atmosphere - it was really lovely. The bed was comfortable and without our children to wake us up we slept through breakfast so didn't get a chance to try out the food. This is a great hotel for a romantic break, there are so many lovely places to visit and eat within a short distance and we had a brilliant weekend.

  • Stayed: July 2010, travelled as a couple
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3  Thank zoley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2010

We had reservations for two nights. The hotel is quaint, well located, and quiet. On the way to Bruges from Amsterdam, after changing trains in Antwerp, my briefcase was stolen. When we checked in, I told them that and all staff seemed very concerned and helpful. Had to cut stay short as we had to go to Brussels (hadn't planned this side trip and were leaving two days later for USA) to get new passports as they were in the briefcase. Upon early morning checkout the next day, the desk manager presented us with a bill for two nights stay. I told him we only stayed one night and had planned to use the two nights, but the circumstances I shouldn't have to pay for two nights. He said once more that I reserved two nights and should have to pay for two. I more strongly told him I wasn't paying for two nights and finally he only charged for one. Seemed like insensitive customer service and an attempt to soak the client. My intent, clearly, was to honor the full reservation. So not only did we have to cut our time in Bruges (which is an amazing city not to be missed) short, and go through the hassle of new passports and identifying all stolen items, filling out a police report, we have to argue with this hotel about not paying for two nights. Turned us off to an apparently nice hotel.

  • Stayed: August 2010, travelled as a couple
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1  Thank crazy-traveler56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2010

We drove there and due to the central location, the access is not that easy....you need to stop where you can, call the hotel and they will park the car for you.....The hotel is at the end of a kind of patio with no real front door on the street. The place is really cosy, wooden walls, etc...really charming . The staff is really pro. The hotel is very small and there is a clear exclusive feeling in the house. The location is great next to the canals and 50 meters from the Burg Place. Room was nice and quiet even if located first floor just above a cafe terrasse. There is no airco in the room...so could be hot in mid summer...Breakfast is also nice, quiet , nice views and champagne. They provide half board but the restaurant is 250 metres away ( short walk alongside a canal). If you are looking for a charming hotel centrally located, this hotel is clearly a place to consider.Or course, you can forget about fitness room, sauna, pool, etc....

  • Stayed: August 2010, travelled as a couple
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Thank mannecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2010

From the moment we stepped through the door, the lovely people at the Bourgondisch Cruyce went out of their way to ensure that we felt welcome. Bruges is beautiful in itself, but stepping into this hotel is like stepping into another world again. It is calm, sumptuous and relaxing and everything I look for in a first class hotel.

The people who own and run this place know what they are doing, from the charming rooms, to the wonderful breakfasts to the little touches of kindness shown to their guests. The staff at reception were central in making our stay excellent, particularly Eddie who is everything one could ask for from a reception manager.

To say that the bedroom was well appointed, clean and very comfortable is not enough. Our room had real character to it and contained the most lovely furnishings. It was a very special place in which to stay. The bed was of a fine quality and very comfortable. As for the practical things, there was a good range of international channels on the TV, enough room to put clothes and nice attention to detail in the bedroom services. The en suite bathroom contained a good range of both facilities and extras: a decent shower, two basins and a frangrant range of complimentary supplies. The views of the canal were gorgeous and to hear the bustle of Bruges life coming up through the window in the mornings was a real treat.

If you are looking for a hotel where you get to be in the heart of this wonderful city and are prepared to pay the extra to stay in comfort and style, then this is the place to be. It made our stay in Bruges a peaceful, thoughtful, comfortable, delightful, lush experience. Just treat yourself and go!

  • Stayed: June 2010, travelled as a couple
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4  Thank blueridge58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2010

Wow, Fredrick and the entire staff could not have been more welcoming and professional. Beginning with getting our car to the parking area, to explaining where to eat and how to get around town. We wanted to share a great bottle of french wine with our two grown children and Fredrick made a special place for us even though it was after hours and made sure we had glasses and snacks. He really went out of his way to explain the beautiful art work in the room and a little bit about Belguim culture. The breakfast was fresh, delicious and made to order. Please try some of their homemade hot chocolate. Yum! Their off-site restaurant was first class and prefectly prepared in a warm casual atmosphere. It was hard to leave Bruges and I hope we will have the chance to stay there again someday.

  • Stayed: June 2010, travelled with family
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2  Thank WAtravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2010

The hotel was in a great location, the staff was wonderful and very helpful. The rooms are very nice and good size. I would stay there again.

  • Stayed: June 2010
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2  Thank love2travel_mp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relais Bourgondisch Cruyce - Luxe Worldwide Hotel

Address: Wollestraat 41 - 47, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Luxury Hotel in Bruges
#7 Romantic Hotel in Bruges
Price Range: £154 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Relais Bourgondisch Cruyce - Luxe Worldwide Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Romantic boutique hotel housed in extraordinary waterfront residence, decorated with antiques, objects of art and luxurious fabrics. ... more   less 
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Also Known As:
Relais Bourgondisch Cruyce Bruges
Relais Bourgondisch Cruyce Hotel Bruges

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