We stayed for 2 nights at the end of July for my girlfriend's birthday and we booked the romantic package offered on their website. This includes welcome drinks, glass of champagne each with breakfast (both days), chocolates and flowers in the room, dinner at a local (5 mins walk) restaurant, romantic horse and carriage ride round the city and more. We were also given a bonus drink on the second day as it was her birthday!
As I wanted the weekend to be perfect, I had made the reservation several months in advance and in the meantime I had several questions and I was a bit of a difficult customer - changing the restaurant booking and then changing it back again. All the while, I received prompt, courteous and helpful replies. I really felt that the staff wanted us to have a great experience and they made sure that we did.
This was only confirmed when we arrived - Karen, who welcomed us and had also responded to some of my emails, even the night before we arrived, was very warm and friendly, courteous and helpful. We felt as if she couldn't do enough to make us happy and she deserves a special mention, though all of the staff were lovely, smiling and saying hello whenever they walked past us, making us feel very welcome and relaxed.
The location is ideal, it's tucked away up a little side street that seems a world away from the bustle of the shopping streets and the main square, yet nothing of interest is more than 10-15 mins walk away along the charming cobbled streets. It's a lovely, quiet little spot and we were never bothered by any noise.
The interior and exterior of the hotel are very attractive and well kept. The decor and lighting give a warm, cosy feeling to the place, while being clean and tidy. The hotel felt quite smart without being too ostentatious. The room was clean and very luxurious. We had a nice, big 4-poster bed, 2 little chairs and a low table (on which was provided a bowl of fresh fruit and a bottle of mineral water). There was a nice big wardrobe (more than enough for our two night stay!) with extra bedding and a safe with electronic code lock. The bathroom was lovely - very clean and well lit, with black granite vanity and two basins overlooked by a nice big mirror. There was a large magnifying mirror for shaving, on a swing arm on the wall, plus a hairdryer next to it. There was a shower cubicle with two heads - a hand held one and a large fixed one overhead. The bath was easily big enough to fit both of us comfortably and had jacuzzi jets all along the bottom, which was lovely after sitting on trains for 3hrs!
Breakfast was lovely (especially the aforementioned glass of bubbly!), there was a plentiful selection, including cereals, several different breads and rolls, smoked salmon, various cold meats (salami, parma ham, etc.) and cheeses (enough to keep a cheeseaholic like me happy!), along with sausage, bacon, scrambled egg, mushrooms etc. Anyone wanting something different (e.g. poached egg) had only to ask and it was never too much trouble. I will write a separate review for the restaurant that the hotel booked us into for dinner (their recommendation), but suffice to say that it also was very good.
We had the most wonderful stay in Bruges (our first time visiting Belgium) and my lady had a very happy birthday. We will most definitely be visiting this beautiful, romantic city again and when we do, there is no question that we will be staying at the Hotel Prinsenhof again.
- Official Description (provided by the hotel):
- Situated in the heart of Bruges and often awarded, the Prinsenhof Hotel is an oasis of peace, comfort and relaxation. The 24 splendid rooms of the Prinsenhof Hotel are not only stylishly decorated, they are an oasis of peace, one by one. The 3 types of rooms offer the best for everyone. ... more less
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- Also Known As:
- Prinsenhof Hotel Bruges