Our third stay at this ideally placed hotel in the lovely city of Bruges. And it's the last. Admittedly the previous stay was 15 years ago when the Jacobs had different owners, but what a difference. Our room (303) was very shabby - dirty carpet with a worn through patch by the chest of drawers; old curtains in a bay that had an in-need-of-plastering crack in the ceiling; clothes hooks that had some sort of padding coming adrift, over the mirror; wardrobe with a door that wouldn't open fully due to wall mounted television on which the radio stations (listed) were unobtainable; grubby bathroom floor; elderly pink suite with white toilet seat; wonky flush plunger; plug for wash basin had half the chain missing so wasn't attached. What a disappointment!
To cap things off: We had arrived late on a Thursday afternoon and first thing on the Friday were off on a long day's trip. The Saturday was spent sightseeing too. On Sunday morning I asked the manager/proprietor to book a cab to take us to Bruges station to make a connection with Eurostar in Brussels. I confirmed that this was done first thing on Monday. It was only when we were in the taxi that the driver told us that there was a strike by Belgian railways on that no trains were running. This had been known since Friday. At this point I'll ask, "How many of us read the news or watch the news in a foreign language?" One major thing I like to avoid on a break is the television. I would have hoped/thought that the hotel would have let us know. In fact, why didn't they have a notice on their reception desk? And I had confirmed the booking the morning we left. For us the result was a taxi to Lille, and a fare of 215 Euros, where we managed to make a connection.
A look at my travel map will show that I do travel quite a bit to many different climes and locations. It's a shame that I have to rate this hotel stay as one of the worst yet. The disappointment was compounded by the fact that we took friends with us having recommended the Jacobs to them, and also by the fact that the staff just didn't seem to care.
- Official Description (provided by the hotel):
- Feel at home in Bruges and enjoy a breezing charm of Jacobs Hotel in a quiet and picturesque area of medieval Bruges, next to Belfort and the main Market Square of Bruges -'Grote Markt' . The romantic canals of Bruges are only a few steps away from Jacobs hotel, ideal for a nice evening stroll ending your beautiful day in Bruges.All hotel rooms completely renovated in April-June 2012 have private facilities with shower/toilet, hairdryer, flat screen LED -TV, direct telephone line, "living vcolors"ambiant lights. The spacious breakfast room, a peaceful lounge and a cozy bar will help you to relax during your stay in Bruges. ... more less
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- Also Known As:
- Jacobs Hotel Bruges