We have just endured a three night stay at this hotel, which we booked inclusive with our Eurostar trip to Bruges. After a wonderful, seamless rail journey, we were shocked when the taxi arrived outside a "shabby" yard. To our horror, this was the entrance to the hotel. On entering, we found ourselves in a dreary, dismal, dingy and depressing hallway, which had the "musty" smell of age and neglect! We booked in, and were advised, by the very pleasant receptionist, that we had a "garden room" with its own entrance. This room, (No. 52, avoid at all costs) was an annexe, off the back yard, sorry, garden, which is used, frequently, by smokers, both staff and clients! On entrance, one finds oneself in a small, dark hallway, off which is a small cloaks cupboard and also the bathroom. In the cloaks cupboard, and it was no more than that, was a small clothes rail without any clothes hangers. We did not use this room, which was very fortunate, as it rains in!! The bathroom was no more than adequate, with one of those, extremely, annoying showers that are attached to the bath taps. As a "six-footer", I hate having to bend down to shower!!
An extremely narrow, spiral staircase leads to the bedroom, which is, again, small and dismal, with a very low double bed, which just fits into an alcove. Two chairs and a chest of drawers make up the sum total of furniture. The chest of drawers is something to behold and brings a whole new meaning to the term "shabby chique"!!! To visit the toilet, during the night, involves a trip down the staircase, which would be a challenge to Sherpa Tensing!!!
Breakfast is no more than the standard Continental buffet, and, at 17 euros each, very overpriced, considering that there are many, excellent, cafes and bistros offering the equivalent for no more than 20 euros for two persons.
Wi-Fi is non existant, unless you are at the reception desk!!
The hotel is perfectly situated, in this beautiful city, with friendly, young staff, and should be the ideal destination. Unfortunately, this is not the case, and one wonders what criteria was used in awarding it 4 stars!!!
- Official Description (provided by the hotel):
- Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more less
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