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“Very charming, but need refurbishing. Paying for the limited view of the canal is not worth it!”

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Hotel Martin's Relais
Ranked #31 of 97 Hotels in Bruges
Certificate of Excellence
Oslo, Norway
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very charming, but need refurbishing. Paying for the limited view of the canal is not worth it!”
4 of 5 bubbles Reviewed 24 June 2013

Positive side: Centrally located, spacious room and bath, accommodating staff, full breakfast, located on quite street with cafes and restaurants nearby. Walking distance to the market square.
Negative side: The arm chair needs new upholstery, soap dispenser need to be fixed, wifi is weak in our room. Probably bec our room was on the corner on the top floor.

Room Tip: We paid extra for the view of the canal fr room, but not worth it. The windows are small and you hav...
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  • Stayed June 2013, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TeresaOslo_Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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860 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
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Cumbria
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 24 June 2013

myself and partner stayed here for 2 nights in June on our 3rd stay in Bruges. we were very surprised at first when the receptionist took us back outside to our room until he explained our room was above the old stables, there was a wooden stair case up to a landing that had 3 doors, a cupboard, a large lovely bathroom and our very spacious room. Within the room was a lovely old fashioned fireplace and old style mat and furniture making it very homely and nice. we didn't have the breakfast as we felt 22 euro was a bit steep of a price tag so opted to get some within the town.
All in all the hotel was lovely even though it was slightly expensive us having the room we did helped as it was straight to it from the garden with no need to go into the actual hotel. It is in a good location, quiet and close to some lovely places to eat and drink but not too far from the markt and shopping area.

Room Tip: i would advise either a canal view, or the room we had, above the stables off the court.
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank char56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

We stayed here for our wedding anniversary from the 15th June for 3 nights. On arrival we were allocated a room on the top floor. There wasn't a view from this room but that didn't worry us as spent very little time there. It was a big room with periodic beams running through the ceiling. The bathroom was huge with 2 sinks and a bath.
The hotel is in a good location and a short walk from the town centre. Our only grumble was the breakfast which costs €22 each. However there is a lovely little cafe just down the road which is less than half the price. Overall a great periodic hotel with polite helpful staff in great location just over priced breakfast lets it down

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Lolaholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 30 May 2013

we stopped here in january 2013 for just a couple of nights, the hotel ideally located, just a two minute walk away from the square. also being situated on a canal helps with beautiful views to go with the gorgeous room!! we paid a little extra to have a canal view and feel it was worth the extra! the room was big and very well decorated and the bathroom was very modern with all mod cons. the rest of the hotel match the beautiful deco of the room with many antiques on show. the staff were all extremely friendly and helped us locate places we wished to visit on a map. the little downfall of this hotel was the breakfast, it wasn't bad just not brilliant (however they did have champers) would defo stop at this hotel again!!!

Room Tip: i would pay to upgrade to a canal view!
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  • Stayed January 2013, travelled as a couple
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1 Thank rachaeldale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gravesend
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

This hotel was absolute gem of a find.....we booked as a package with eurostar included so wasnt expecting huge amounts from this hotel, but wow.......it was amazing. Very clean, very professional, the room we stayed in was out of this world with an amazingly beautiful bathroom. Breakfast was also included and we couldnt believe how stunning it was. We could have even had champagne if we wanted it. Would highly highly recommend this hotel to anyone.

Room Tip: We booked a triple room which came with 3 singles beds and the room was huge!!!!!
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  • Stayed May 2013, travelled with friends
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Helpful?
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 21 May 2013

We stayed as part of a weekend break by Eurostar for our wedding anniversary. Hotel was lovely and pictures as per the hotel website. We stayed in room 24 overlooking the garden which was lovely but maybe not for tall travellers as the roof is sloped.

Things to add that maybe helpful and not mentioned by other travellers...

The breakfast is extremely expensive (about 20 euros p/p) so if you don't have breakfast included in your deal (we didn't) I would recommend 'Patisserie Servaas Van Mullem' which is just round the corner from the hotel and half the price.

Make sure you make a reservation for dinner as Brugge gets very busy for dinner-the staff were extremely helpful in recommending good restaurants-'Au Petit Grand' was a 5 min walk from hotel and would highly recommend.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gigglybebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 18 May 2013

We have just endured a three night stay at this hotel, which we booked inclusive with our Eurostar trip to Bruges. After a wonderful, seamless rail journey, we were shocked when the taxi arrived outside a "shabby" yard. To our horror, this was the entrance to the hotel. On entering, we found ourselves in a dreary, dismal, dingy and depressing hallway, which had the "musty" smell of age and neglect! We booked in, and were advised, by the very pleasant receptionist, that we had a "garden room" with its own entrance. This room, (No. 52, avoid at all costs) was an annexe, off the back yard, sorry, garden, which is used, frequently, by smokers, both staff and clients! On entrance, one finds oneself in a small, dark hallway, off which is a small cloaks cupboard and also the bathroom. In the cloaks cupboard, and it was no more than that, was a small clothes rail without any clothes hangers. We did not use this room, which was very fortunate, as it rains in!! The bathroom was no more than adequate, with one of those, extremely, annoying showers that are attached to the bath taps. As a "six-footer", I hate having to bend down to shower!!
An extremely narrow, spiral staircase leads to the bedroom, which is, again, small and dismal, with a very low double bed, which just fits into an alcove. Two chairs and a chest of drawers make up the sum total of furniture. The chest of drawers is something to behold and brings a whole new meaning to the term "shabby chique"!!! To visit the toilet, during the night, involves a trip down the staircase, which would be a challenge to Sherpa Tensing!!!
Breakfast is no more than the standard Continental buffet, and, at 17 euros each, very overpriced, considering that there are many, excellent, cafes and bistros offering the equivalent for no more than 20 euros for two persons.
Wi-Fi is non existant, unless you are at the reception desk!!
The hotel is perfectly situated, in this beautiful city, with friendly, young staff, and should be the ideal destination. Unfortunately, this is not the case, and one wonders what criteria was used in awarding it 4 stars!!!

Room Tip: Stay somewhere else!
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  • Stayed May 2013, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
2 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Martin's Relais

Property: Hotel Martin's Relais
Address: Genthof 4a, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #31 of 97 Hotels in Bruges
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Martin's Relais 4*
Number of rooms: 44
Official Description (provided by the hotel):
Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more   less 
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