The entrance (keypad) to the parking was very problematic (the receptionist could have advised of the fix before we went to it - would have saved a phone call)
There were cobwebs in the corners of the ceilings (room 21).
There is some mould build up in the grouting of the bathroom tiles. Not very nice.
Didn't see the minibar (in cupboard - unusual) therefore didn't use it. (our friends said same) So, hotel, you could be losing income.
However all other aspects of the room were fine and the hotel location is excellent of course. So just a few things that I am sure the hotel will rectify very quickly.
- Official Description (provided by the hotel):
- Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more less
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