Having stayed in this hotel in February 2000 we immediately fell in love with it. The rooms very spacious and exceptionally clean and each room had a welcoming box of chocolates. Tea and coffee was free whenever you asked for it and the location perfect for seeing both side of Bruges. The overall ambience of the hotel was excellent, the owner and his staff very friendly and the barman Claude made our stay memorable. So much so we sent my sister here in 2003 for her birthday and she too had a memorable stay. We have just come back from a 3 night stay with my parents and were very disappointed. We have assumed the hotel is under new ownership as the hotel is very dowdy, rooms although comfortable were not clean and smelled heavily of smoke. The breakfast was poor - most mornings there was limited availability of hams, cheeses and the fresh fruit bowl had rotten fruit in it. They ran out of beer on the second night and on the third night I witnessed the 'bar person' taking lumps of cork out of a glass of wine with his fingers and then passing it to a customer. We heard customers complain and staff seemed indifferent. So sad as this really was an exceptional hotel. I know we won't be going back again.
- Official Description (provided by the hotel):
- Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more less
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